Review and analysis of over 46 Vehicle Loan complaints against Bank of the West
Bank of the West consumers have reported over 46 official complaints related to Vehicle loan. Out of the 46 consumer complaints against Bank of the West, 20% were disputed by the consumer (i.e. the consumer was not happy with how Bank of the West responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against Bank of the West resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Bank of the West Consumer Loan managing the loan or lease March 1, 2017 - I previously submitted a complaint on the Bank Of The West for not sending me information on my account including acknowledgement of my loan being paid off on -/-/- and my not receiving the title to my vehicle which was Case # -. The bank did reply after you contacted them however they have n't given me everything yet. After their original response I received another letter from them dated -/-/- in which they stated that I will receive my Certificate of Title or Lien Satisfaction documentation in approximately 10 working days. Well it is -/-/- and the 10 days have passed and... |
Bank of the West Consumer Loan managing the loan or lease February 5, 2017 - my car was financed with bank of the west and i totaled my car but i took out gap insurance with the purchase with -., but they want a payment history and bank of the west stated that they would fax to them so that the balance of the loan could be paid off but instead they are sending me a payment history which i already have from the checks that i sent bank of the west they are just trying to delay the process of get the loan paid off.... |
Bank of the West Consumer Loan taking out the loan or lease December 23, 2015 - On - -, 2015, I was overcharged for a vehicle that I purchased from - in -, IL. The retail order invoice from the dealer indicates that the dealer charged me $20000.00 as the base price of the car ( before additional services were added ). This contradicts ( a ) the price of $18000.00 that appeared on the sticker of the car at the time of purchase, ( b ) the price of $18000.00 which the dealer verbally described to me, and ( c ) the $18000.00 MSRP of the exact vehicle as previously listed on a website linked to the dealer. Documentation is submitted with this complaint in t... |
Bank of the West Consumer loan managing the loan or lease October 24, 2015 - In -, my husband and I purchased a motor home financed by Bank of the West in California. For six years we diligently made the $610.00 a month payment, totaling about $46000.00 on the $70000.00 loan. The interest rate was very high at the time. As we increasingly felt the effect of the -/-/2008 crisis and we lost a lot of income, we could no longer afford those payments. We prevailed on Bank of the West to refinance our loan. They told us they would not even consider it because we were current in our payments - we needed to be at least 90 days in arrears. So we let our payments lap... |
Bank of the West Consumer loan taking out the loan or lease September 22, 2015 - I went to - - - - in -, CA to look at vehicles with the intention of financing through my credit union. It has been my understanding that per the terms of the Patriot Act, auto dealers can require a credit check before test driving a car while it allows them to give someone a rough idea of possible financing options without submitting a formal application for a loan. However, - - went beyond a basic credit check and giving me a rough estimate of what they could offer and applied for a legitimate loan on my behalf without my consent or knowledge merely to try and push a fin... |
Bank of the West Consumer loan problems when you are unable to pay July 5, 2015 - I am disputing the debt of a voluntary repossessed vehicle. The company did not allow me time and notification to recover vehicle once repossessed.I never received notice of sale amount.And the Deficiency balance is extremely high not giving credit for payments made. ... |
Bank of the West Consumer loan managing the loan or lease June 15, 2015 - The Bank of the West has the loan for my - Dodge Challenger Rt. I sold it to a buyer from -. The buyer sent a cashiers check to this bank in the amount of $22000.00. I owed approx. - so the bank was to issue me a check for the difference. I called them to tell them the check would be coming and that I would not release the car until I received my part of the money. - ( Manager ) stated that when I called the automated system and it stated the loan status as - it would be ok to release the car to the buyer. On - - I called the system and my loan had a - balance. On -... |
Bank of the West Consumer loan problems when you are unable to pay May 28, 2015 - I was contacted on - - 2015 from a rep for bank of the west about my father being late on his car loan..my father is in - vet and his vehicle is a - for his needs. He had auto pay with this bank and someone stopped the auto pay so his payments have n't been made I have power of ATTRONEY on my fathers behalf and they refuse to knowledge it. - - and I had a verbal agreement on that I will make a payment on the - of the month. As of - - 2015 at - the van was repo. I did do the calculation onpayments and they are saying - is behind when its behind - for - mon... |
Bank of the West Consumer loan taking out the loan or lease May 21, 2015 - GOOD MORNING, I have a newly created loan with the BANK OF THE WEST, I put down $8000.00 on -/-/2015, the payment was $540.00 monthly, I was told if I put down more money $12000.00 the monthly payment would be lowered to $400.00 monthly with a new contract superceding the - contract that was to be destroyed, however I received notice that on -/-/15 due is $540.00 and when I call Loan officer - - - - - Bank of the West, - states that in his notes he wrote to disregard the - -/-/15 contract that -/-/15 contract with addition money from -... |
Bank of the West Consumer loan managing the loan or lease May 2, 2015 - I have had several phone calls rom bank of the west, concerning missed l loanloan payments.after several calls and going over the same reasons why I stoped paymentstoped payments.I agreed to voluntary reprosession of said vehicle. As Ionly had the vehicle in my position for aproxmatly 3 weeks since -/-/- to date. Bank of the west said they were taking the vehicleto auction and selling. I have never ben advised of when where or howmuch it was sold for. I have received nothing in writing.My credit report said the account was closed and paid in full. Now since -/-/- I have received -... |