Bank of the West Consumer Loan Complaint

Bank of the West Consumer loan department,

Vehicle loan Problems when you are unable to pay Nevada

I was contacted on - - 2015 from a rep for bank of the west about my father being late on his car loan..my father is in - vet and his vehicle is a - for his needs. He had auto pay with this bank and someone stopped the auto pay so his payments have n't been made I have power of ATTRONEY on my fathers behalf and they refuse to knowledge it. - - and I had a verbal agreement on that I will make a payment on the - of the month. As of - - 2015 at - the van was repo. I did do the calculation onpayments and they are saying - is behind when its behind - for - months and they refuse to show me a bank statement report on my account. They refused payment which I know is against the law and breaking a breach of contract correct.? I did file a complaint with local police and ATTRONEY did file a cease and dismiss claim - weeks ago for hardship for of finances and they were served with the it. Since they violated the law I 'm I able to get my vehicle back and payment for this. MY fathers health due to all this harrsement has put a toll on him FOR the worst the bank took his independence away and wo n't take blame on their wrong doing and not working with us but against us. They put a hold on my fathers account holding funds so my father will lose everything.