PayPal Holdings, Inc. Mobile Wallet Complaints

Review and analysis of over 7 Mobile Wallet complaints against PayPal Holdings, Inc.

PayPal Holdings, Inc. consumers have reported over 7 official complaints related to Mobile wallet. Out of the 7 consumer complaints against PayPal Holdings, Inc., 43% were disputed by the consumer (i.e. the consumer was not happy with how PayPal Holdings, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against PayPal Holdings, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 29% resulted in non-monetary compensation.

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New Mobile Wallet Consumer Complaints


PayPal Holdings, Inc. Prepaid card managing, opening, or closing account

November 11, 2016 - My Current PayPal account is -- this account has $170.00 available funds ; Opened in good standing since - -. Account limitations have been placed on this account and it has been completely frozen I 've been told misinformation as to why my account is limited. I 've spent hours on hold and on the phone only to get nowhere. They just repeat themselves, transfer you and repeat them themselves, than put you on hold until you 've been on the phone an hour only to be disconnected.. FIRST THEY said my account is limited to customer complaints of not receiving merchandise.. Than t...

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PayPal Holdings, Inc. Prepaid card fraud or scam

October 13, 2016 - Paypal offers the use of PayPal MyCash which allows consumers to add money which can be transferred to the holder 's PayPal Account. Within the past few weeks, it appears everybody is having issues getting these cards to work. Paypal will not admit there is anything wrong either....

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PayPal Holdings, Inc. Prepaid card unauthorized transactions/trans. issues

June 20, 2016 - I made a transaction with Paypal that was to be paid using my Paypal balance first, with the remaining balance charged to my credit card. However, when the transaction was processed, Paypal charged the balance to my bank account instead of my credit card. Prior to completing the transaction, I verified this configuration several times on the Merchant 's website as well as Paypal 's. I 'm not sure what went wrong, and frankly, I do n't care. I just needed Paypal to fix it. When I contacted Paypal, they assumed I was at fault and were unwilling to change the funding source for the transactio...

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PayPal Holdings, Inc. Prepaid card fees

May 31, 2016 - I paid off my Pay Pal Credit in full except for a late fee which I disputed. Pay Pal agreed to reverse the fee but still charged me an interest fee of $19.00...

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PayPal Holdings, Inc. Prepaid card managing, opening, or closing account

March 15, 2016 - I purchased an item from an online retailer using what I thought was the PayPal option. By doing this I unknowingly opened a PayPal Credit account which I did not want or ask for. The account began accruing interest and finance charges and will likely affect my credit score. I believe that this is a deceptive practice on the part of PayPal as the PayPal Credit option is designed to look similar to the regular PayPal, promotes confusion and attempts to obtain new accounts through trickery. At no point during the transaction was there a verification or notification that I had in fact opened up a...

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PayPal Holdings, Inc. Prepaid card managing, opening, or closing account

January 6, 2016 - On -/-/2016 I received an email stating my PayPal account had been limited, I immediately contacted PayPal to find out why. I was informed it was because I had failed to update the tracking for my shipments but if I would log in and update tracking the limitation would be lifted which I immediately complied. I waited 24 hours only to find out my account was still limited so I called PayPal again asking for clarification. I was informed my last - shipments needed to show delivered before the limitation would be lifted again I complied and agreed to wait for delivery confirmation. On Tu...

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PayPal Holdings, Inc. Prepaid card fees

December 31, 2015 - In the process of making a purchase over the internet through a small business commerce site I signed up for Paypal yet did not clearly understand that I had to use a credit line for the purchase. I was contacted by a collection service to pay off the remaining balance which I did during that phone call. Looking back at the process I would like to know if the extremely high interest rate I paid for the lats month of the credit line was actually legal? ...

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