Review and analysis of over 13 Mobile Wallet complaints against Empowerment Ventures, LLC
Empowerment Ventures, LLC consumers have reported over 13 official complaints related to Mobile wallet. Out of the 13 consumer complaints against Empowerment Ventures, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Empowerment Ventures, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Empowerment Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues December 8, 2015 - Rushcard locked my account because they said my card was compromised and claimed they sent and email which they did not and locked me off the Website. I have n't been able to get my money going on three weeks and the customer service is awful. They put you on hold for almost an hour and then youre disconnect only to have to start over again!! I 'm behind in bills because of Rushcard. I 'm being penalized for something they did on their end! I NEED my MONEY!! ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues December 2, 2015 - A deposit was made to my new RushCard by a friend. When I tried to access the funds I could not. Then I heard about the problems RushCard was having so waited several weeks. She made another deposit to my card. I still could not get the money off. Then, the original deposit amount disappeared. While attempting to deal with RushCard on that matter, the second deposit was transfered to another card by Customer Service. I emailed customer service just to be told I needed to call. I have called, been on hold for over - hour just to be told they could not help me. To email. I have mailed, emaile... |
Empowerment Ventures, LLC Prepaid card advertising, marketing or disclosures November 13, 2015 - I applied for a Rush card and used a referral promo code at that time. I was approved, received the card, activated the card, and have now received - qualifying direct deposits. I have fulfilled the terms to receive the referal bonus of $20.00. I have spent countless hours on the phone with rush card and am getting the run around. ... |
Empowerment Ventures, LLC Prepaid card adding money October 24, 2015 - Rush card holder my direct deposi was sent rush on - - 2015 an as of to have received my funds on my card ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 24, 2015 - Rush card did update on - - and has had issues to this date, money is missing, fees applied out of nowhere and phone calls are not being answered, this date I am locked out of account and not able to reach anyone, left messages with no return calls! ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 24, 2015 - I have an account with Rushcard and I 'm sure you know why I 'm sending this complaint. I have not received mymy direct deposit from my employer due to the " technical glitch '' they suffered. It 's quite obvious I 'm struggling to get by I jus want wages and dealing with these representatives for 10 days has made things more stressful. Yesterday I called and they said my funds are showing but there 's a problem from it to deposit on to my card. The lady said that she put in an escalation ticket to a higher up to deposit my funds. I wake up today to find no funds in my account still. I called ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 23, 2015 - For two weeks I have no access to my account They have removed my active card and put an expired card on file so I have no access to my funds. Plus I had $330.00 in my account they removed it and my balance was $0.00 the next day it went to $32.00 then to $12.00 now it 's is back to $32.00 my $300.00 is still missing and my direct deposit was sent today I have the money in the account and no way to use it. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 22, 2015 - I deposited money in Rush card. Made one purchase and then my account went to zero and I ca n't get ahold of anyone at customer service that can do anything about it. They continue to say they will be correcting the problem but it 's been 11days and my money and access to it are still denied. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 22, 2015 - I am a recent victim of the rush card scam. I have never in my life dealt with a company that has such low regards for their customers. Not one person has contacted me yet. I have put myself in a financial burden because of the rushcard. I can eat food, let alone feed my children. Please please please I am disgusted to the - power and I want to take some legal actions. I have my next check being directly deposited. So does this mean they will take my money again. What are they doing gambling with my check for their own corporate scheme. I want my money so I can cancel their services. I have... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 21, 2015 - I am unable to access my online account and when I try to call the Rush Card customer service or email them, they do not resolve my issues. I want to make sure that all of my money has been appropriately used by me, and because i am locked out of my account I ca n't do that. Rush Card customer service representatives told me Sunday -/-/2015 that my account was unlocked and it was not. I feel very uncomfortable about them having my personal information and they are beng dishonest. Had the Rush Card rep told me they could n't help me that would have given me some trust in them. I unable to... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 20, 2015 - RushCard informed us on an update to their systems that would take place for 5 hours. As of this writing ( and 8 days later ), there are still thousands without their money. Their customer service lines either ring busy, disconnected, or with hold music that 'll last for an hour before another disconnect. This has happened for days. The only updates ever provided from the company regarding this are delivered via ONLY - and - ( and - - ' Instagram ). This has caused an outcry on social media as some uses have been without money even prior to the update. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 20, 2015 - I have not been able to access my account. I have not received my direct deposit from my employer yet. I can not get an answer from the customer service associates at Rushcard. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 19, 2015 - The prepaid card was redoing the system and while it was doing that, customers didnt get their direct deposits as normally scheduled. I wasnt able to speak with a customer service representative nor was I able to logon to my account. I received my deposit and used it, seemed a lot more than it should have been, I attempted to contact them and still couldnt get through to a representative. I now check had to redo my online account with a new password and when I was able to logon I see that they had depsoited my funds twice. Now, I had a payment plan on a bill that due to the deposit not hitting... |