Empowerment Ventures, LLC Prepaid Card Complaint

Mobile wallet Unauthorized transactions/trans. issues

Empowerment Ventures, LLC Prepaid card department,

Mobile wallet Unauthorized transactions/trans. issues Virginia

Rushcard locked my account because they said my card was compromised and claimed they sent and email which they did not and locked me off the Website. I have n't been able to get my money going on three weeks and the customer service is awful. They put you on hold for almost an hour and then youre disconnect only to have to start over again!! I 'm behind in bills because of Rushcard. I 'm being penalized for something they did on their end! I NEED my MONEY!!

Empowerment Ventures, LLC customer in Virginia
Dec 08, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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