Review and analysis of over 9 complaints against Discover
Discover consumers have reported over 9 official complaints related to Received bad information about my loan. Out of the 9 consumer complaints against Discover, 33% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 22% resulted in non-monetary compensation.
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Discover Student loan dealing with my lender or servicer received bad information about my loan November 14, 2016 - I am filing another complaint on behalf of my son. The original complain is Case number : -. We were over 2 months behind on my son 's student loans due to the fact that Discover was asking for over - % of his salary. We were paying what we could but Discover never recoginized it unless it was the full payment. I called and setup a plan with Discover to divide a $2400.00 dollar payment into three equal payments and with each payment, it would reduce the days late by 30 days until it was paid out. We made our last of the - installments on -/-/-. The system still shows 57 days la... |
Discover Student loan dealing with my lender or servicer received bad information about my loan July 7, 2016 - I am a current customer with Discover Student Loans. My interest rate has increased from 6.5 % to 7.00 % in less than two years ; that includes - increases in the past six months. So, I called Discover Student Loans this morning. I asked for a reduction in my interest rate. I was informed by - agents that the federal regulators set the rates, and that Discover can not reduce my interest rate. That is incorrect. The federal regulators set the prime rates. Discover adds on to that rate to set my Discover Student Loan total interest rate. My first complaint is that Discover provided me inco... |
Discover Student loan dealing with my lender or servicer received bad information about my loan June 9, 2016 - discoverstudentloans.com alleged that I had a sixty day late on a loan on which I am a co-signer. Unfortunately, I was probably that late but not due to any delinquency on my part but due to their not contacting me to let me know I was late. I am trying to have this blemish expunged because it was their fault. They have been unresponsive and have failed to provide documentation about this matter. When they got a hold of me I paid and was current with the loan until my son went back to school. My contact with them to resolve this was riddled with misinformation, wrong addresses, wrong social ... |
Discover Student loan dealing with my lender or servicer received bad information about my loan May 25, 2016 - I applied for a in school deferment a couple of months ago. I called to check the status of the difirment because it was time for a payment and I have automatic draft. The rep. Stated the difirment was on the account and all the information was in that was needed. She told me that she would cancel any future automatic drafts this was in -. On - - another payment was taken out. That Friday I called and spoke with another rep who said she wold cancel the automatic draft and have someone call me back to refund my money and that someone from that department would call me Monday or Tuesday... |
Discover Student loan dealing with my lender or servicer received bad information about my loan March 25, 2016 - Discover loans sent me a letter regarding a ruling that CFPB made in - -, - regarding the illegal activities that Discover was engaged under the - - -. The ruling clearly states that I should receive up to $300.00 for tax preparations for - and -, but they chose to give me just $75.00 credit per year. My tax preparation costs are a lot more than $300.00 and surely more than the $75.00. So I want to make sure that Discover pays the $300.00. I spoke to the following people at Discover and none of them were willing to listen to the official ruling that is on yo... |
Discover Student loan dealing with my lender or servicer received bad information about my loan February 18, 2016 - I attended the University of - - between - and -. I paid off my loan in -. In - -, I received a - for reduction of debt, supposedly on -. However, I never received any information about this previously nor did I receive a reimbursement for the amount in the -. Discover has been " investigating for 2 weeks, but has no answers. See the uploaded file for the complete story. ... |
Discover Student loan dealing with my lender or servicer received bad information about my loan January 27, 2016 - I am writing to obtain assistance with a delinquency Discover Student Loans reported on my credit report for my previous attendance at Univ- I currently hold - student loans with Discover. I am currently a full-time - at the Univ- - - - - -. - loan has been in repayment for around - ( 1 ) year, for which I have made 100 % of my payments on time. The other loan was in deferment until on or about - -, -. Because of my full-time - during which I obtain 100 % of living expenses from student loans, I was unable to make the - $ -/mo payment in additi... |
Discover Student loan dealing with my lender or servicer received bad information about my loan January 4, 2016 - I received a student loan from " Discover Student Loans '' in - 2015. I had a - credit score at the time, and my Federal aid would not cover Out of State Tuition. I accepted the loan for 6-12 % fixed rate interest, sure that I would receive close to the lowest. Half way through the semester, I receive notice ( through the loan servicer, mind you ) that my interest rate would be the full 12 %, and I was forced to drop out, so that the - half of the tuition bill would be refunded. Discover Bank used the most predatory loan terms possible. ... |
Discover Student loan dealing with my lender or servicer received bad information about my loan October 21, 2015 - This is the second time I have been denied my cosigner release through Discover student loans. I have a good credit score of - and I meet all of the requirements asked of them below and on the cosigner release application:1. Qualify for cosigner releaseTo have your cosigner released from your private student loan : Your loan must be a prior - Loan that was purchased by Discover. You must be at least 18 years of age. You must be a US citizen or permanent resident. You must have made the required number of consecutive monthly payments on time. Use this chart to determine the number of ... |