Review and analysis of over 12 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 12 official complaints related to Debt was paid. Out of the 12 consumer complaints against Synchrony Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid December 18, 2015 - Have received - to - ROBO calls from Synchrony Bank daily related to Amazon credit card. I did use this card and scheduled - payments -, - and - to pay off the charges ( 6 months interest free if paid ). First payment is -/-/15. This was based on their payment schedule. Their system when trying to connect from the phone calls was failing to transfer to a person until tonight. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid December 2, 2015 - My account with Banana republic is paid completely and closed -/-/-. As a matter of fact, they sent me a check back for overpaid owed money $600.00. Yet some how the account was reported as charged off -/-/-, despite that it is been paid and closed -/-/- The account has been sold to - different collection agencies ever since. As of now the account sits on the credit report as in collection and a separate collection agency for the account is there too which is ruining my credit and score. I disputed the item with all all the collection agencies and Banana Republic but got no... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid December 2, 2015 - I have been receiving calls and collection statements from - - -. I paid this debt in a settlement in - 2015. I have disputed the debt with the credit bureaus but They continue to call me and to collect on the debt. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid November 16, 2015 - I have a complicated issue with an old charge account. The original creditor was GE Capital, now Syncrony Bank. Some background on this issue is that my sister and I had the same surname and lived at the same address, our ssn 's are identical except for - digits being transposed. We both had GE capital cards at the time and if information got applied to the wrong account it would not be the first time. On my card I bought furniture that was delivered damaged, after - attempts to repair it I was told by the sales manager he would apply a 10 % discount to the account I made the purchase on... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid November 5, 2015 - - shows the - accounts in a negative position - it is not true, and I need to remove the - from collections account on - credit reports. Look for attachments from - credit report - even - have written that - the account closed and paid in full. I demand to remove these - accounts of my report on - system. Only on - has these. Please help me Immediately clean my report. ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid October 20, 2015 - - - transferred me to his manager pertaining to my account with - - -. I received several phone calls from GE Money bank in -/-/- requesting payment on the account. Per the - he stated to send him an email at -- detailing the information that is on my credit report. He stated that - - failed to notify GE Money Bank that the credit card was paid -/-/-. I had a coworker listening to the conversation through each of the conversations with - -, - - as well as the managers. I was told that - - was not available to speak with but I could ... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid October 19, 2015 - I paid off the amazon store card in full and closed the account. Apparently a refund arrived on the card at some point and I am owed some amount of money. The collection company seems to think that because the balance is not - I owe them something and they call 5 times a day. However, if I actually talk to them they realize after wasting 10 minutes of my time that they owe the money to me! While they promise to send me a check and correct the account, this never happens. And an hour or two later they will call again! This has gone on for weeks. SynchronyBank, via Amazon Store Card program... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid October 17, 2015 - I am writing in regards to my now closed, Paid in Full, purchased by - from Ge Capital Retail Bank. - sued me over this debt but the case was dismissed without prejudice and I was advised by - that the account will be deleted off my credit reports. Upon speaking with several supervisors at -, I was informed that while it is practice to update the credit reports as Paid '', I was also informed that if I chose to dispute the account once paid for a removal from my credit file, - would not fight me on this ''. I have received conflicting information from several different represe... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid October 12, 2015 - On - -, 2015 - - - sued me in - - - for an amount they alleged I owed on a Lowes credit card. On the afternoon of - - - 's attorney contacted my attorney and requested the continuance of a hearing that both parties agreed to. Despite their agreement to the continuance, on - -, 2015 - took a default judgment against me anyway in the - 's court. On - -, 2015, through my attorney I entered into a signed Settlement Agreement with - to pay an amount we agreed upon for full and final settlement of their claim against me. On - -, 2015, follo... |
Synchrony Bank Debt collection cont'd attempts collect debt not owed debt was paid September 23, 2015 - My elderly mother - - was - - 2015 and I her daughter - - went a gathered all her bills to be paid, - account with Synchrony Bank was delinquent and was sent to - -, - '' in the amount of $310.00, I paid the account in full on -/-/2015 -/-/2015 Synchrony Bank sent a statement with a new balance of $94.00 with no previous notification or services provided to my mother. I sent Synchrony Bank in writing a letter stating the account was settled, they sent back a letter to her to contact the collection dept. to be better able to assist her. So together we call... |