Review and analysis of over 11 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 11 official complaints related to APR or interest rate. Out of the 11 consumer complaints against Synchrony Bank, 36% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Synchrony Bank Credit card apr or interest rate January 3, 2016 - I opened a CareCredit account in - of -. I charged my - treatment to the card ( about $3500.00 ) and signed up for automatic payments. I arranged for $120.00 to come out of my checking account each month. I was aware that it was only interest free for 1 year 's time and wanted to pay off at least half of the charges. In -, when the promo period had expired, I realized that CareCredit had been lowering my payment from $120.00 to their minimum payment. Looking back at my records, they began lowering my payment from $120.00 to $91.00 until eventually, $70.00 was being dedu... |
Synchrony Bank Credit card apr or interest rate December 28, 2015 - The promotion for - furniture was not applied properly because on my account I incurred deferred interest when the payment were more than the minimum payment of $62.00 but payments were made of $150.00 for 2 years. Even if the payments were split there was plenty of money to cover the promotional period because the difference is $88.00. Interest was charged when it should not have charged. When I question the company about the payment they will not answer my question on why I was charged interest and when it happened. ... |
Synchrony Bank Credit card apr or interest rate December 10, 2015 - I signed up for a GE Care Credit Card and was told that the loan would be interest free for 1 year. I had a $30.00 balance ( from a $2000.00 ) loan remaining and they proceeded to charge me on the notional/original loan amount and charge me a predatory interest rate on the original balance without my knowledge. Subsequent to this I took out another loan on the same card and all of the money was used to pay down the - loan and I continued to get charged an astronomical amount of interest. When I tried to discuss this with their representatives, they could n't explain it. I made a minimum... |
Synchrony Bank Credit card apr or interest rate November 28, 2015 - on or about -/-/15 i called Walmart mastercard to find out why i had a mastercard on my regular walmart credit card account. the agent told me that they had upgraded me to a mastercard and that i could go ahead and close my walmart regular credit card account, so i did so, but before doing that i did ask the rep. when was this mastercard sent out and he told me it was sent out today -/-/15 and i should receive it in 7 to 10 business days. those 10 business days went by and i called and told them i had not received this new mastercard. and the rep i spoke to this time told me " i 'm... |
Synchrony Bank Credit card apr or interest rate November 11, 2015 - Synchrony Bank ( Wal-Mart ) is the subject of this complaint. On several occasions ( all calls were recorded on my end, in consideration of Missouri law ), Synchrony Bank has received payments, collected the funds and then not applied them to my account. Eventually, after a week of ( post collected ) funds they will post it, but not apply it to the available credit. They say, that they do not like that I make multiple payments per month to pay down the account. I pay the account in several installments to avoid accruing interest. I will be charged interest on funds they received and have colle... |
Synchrony Bank Credit card apr or interest rate November 10, 2015 - Synchrony Bank applied a promotion to my account without advising me that I had a year to pay it off with no interest and that if I did not I would incur interest form the date of the loan. I log on and find a interest fee of $1500.00. I called they could do nothing. I find it deceitful. I should have been advised of the promotion and given the option to accept it. ... |
Synchrony Bank Credit card apr or interest rate November 3, 2015 - On -/-/14 I opened an account with Synchrony Bank through a furniture company called - -. The loan was for $2000.00. The application was done by phone in the store by a representative from the furniture company. I was approved and bought the furniture. What I did not know is that this was a promotion with 0 % interest for one year, then after one year the interest jumped to 29.99 % on the unpaid balance. So, now I owe $ - in interest on a $2000.00 loan and I will never pay it off at this rate. I have been paying for over a year and I still owe MORE than the original loan amo... |
Synchrony Bank Credit card apr or interest rate November 2, 2015 - I have a credit care with Care Credit - I used for dental work - 2015. It was 1 year deferred interest. I made my payment each month - then in - - I hit a bump and did not make a payment - then got back on track. Well, that bump - made them charge me over $900.00 interest. Now I owe more than I charged. Is that right? ... |
Synchrony Bank Credit card apr or interest rate October 25, 2015 - I applied for a credit card at Sams Club. It goes thru Synchrony Bank, Creditor, -. - -, - FL -. On the application it stated that the credit rate would be either 14.90 or 22.90 based on credit worthiness and other factors. I have explicitly good credit and have very little debt. I only owe on a car loan for myself and a co-sign on a car loan for my daughter. Balances for both around $9000.00. My home is paid for. I was given the 22.90 interest rate. I received the notice that said the credit rating was used. The credit score in - with no detrimental items listed ( I have... |
Synchrony Bank Credit card apr or interest rate October 2, 2015 - My interest rate was increased without notice to 26 %, and I have had my auto pay set to pay whatever the minimum balance is each month, the idea was to help build my credit. After 6 months, I notice that I have been getting hit in $ - interest charges, some months I was charged - $ in just interest. When I called the Company today to find out why, they said I needed to pay the entire statement balance in order to stop the massive interest charges. Gave no reason as to why my rate changed and then the rep tried to tell me everyone 's rate is the same, then would n't explain why the minim... |
Synchrony Bank Credit card apr or interest rate September 22, 2015 - On my Care Credit account I had some promotional purchases with deferred interest for 6 months, which would have 26.99 % interest if not paid off by the end of the promotional period. I also had some purchases with fixed payment reduced APR until paid off. According to my -/-/- statement, I had - promotional purchases totaling $650.00 and - reduced -/-/- balances totaling $1500.00. I then paid $1000.00 prior to the - - due date, expecting that this would completely pay off my promotional balances and also make a dent in my reduced APR balance. When I received my -/... |