Synchrony Bank Credit Card Complaint

APR or interest rate

Synchrony Bank Credit card department,

APR or interest rate California

On -/-/14 I opened an account with Synchrony Bank through a furniture company called - -. The loan was for $2000.00. The application was done by phone in the store by a representative from the furniture company. I was approved and bought the furniture. What I did not know is that this was a promotion with 0 % interest for one year, then after one year the interest jumped to 29.99 % on the unpaid balance. So, now I owe $ - in interest on a $2000.00 loan and I will never pay it off at this rate. I have been paying for over a year and I still owe MORE than the original loan amount. How can a private bank like Synchrony be allowed to charge so much interest? Other " promotional '' offers on other credit cards such as - -, etc. charge half of what Synchrony is charging. This type of bait and switch should be stopped!

Synchrony Bank customer in California
Nov 03, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with monetary relief

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