Review and analysis of over 496 complaints against GE Capital Retail
GE Capital Retail consumers have reported over 496 official complaints related to APR or interest rate. Out of the 496 consumer complaints against GE Capital Retail, 15% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 49% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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GE Capital Retail Credit card apr or interest rate July 16, 2015 - I used a care credit card for a purchase at my Vets office. I agreed to the terms of - months not - months. The manager of the vets office called the credit card company and advised them she would make sure the terms were changed to the correct terms. I called the credit card department after - weeks to find out why they have not been changed. Then they claim she had to do something on her end to fix it that 's why its not done. I was told I didnt need to worry about it. It was on their end that they saw the notes where she called in to okay it and it would be another - weeks to fi... |
GE Capital Retail Credit card apr or interest rate July 12, 2015 - I made a $900.00 purchase using my care credit card. I was granted 12 months of interest free payments for that transaction. Once that promotion ends, I would be charged 26.9 % on the remaining balance. During the course of the year, synchrony bank took over Care Credit. On -/-/-, my balance was down to $350.00. This company charged me 26 % on the original balance which is not on the terms I agreed to when I first joined this company as Care Credit. I contacted Synchrony and the rep told me that she could n't tell me my new interest rate/agreement. I told her this was deceptive as I h... |
GE Capital Retail Credit card apr or interest rate July 1, 2015 - My wife opened a TJMax credit card sometime -/-/2012 in order to save 10 % on our purchase goods., so we open the card at a 12.24 % rate on - of 2012 they sold their credit company to a new bank called Synchrony Bank after that they jump our rate to - $ %! I just call in and ask what my options were and they said that they did that to all customers Acc. I ask what they could do to lower my rate back, and said their was nothing they could do! Please help me to get my rate back to what we agreed upon or some form of help! ... |
GE Capital Retail Credit card apr or interest rate June 27, 2015 - I have an account with the Synchrony -. They offer no interest for a certain amount of time which I have used and paid the amount off within that time limit. A flooring company used this card and I asked for - year no interest which I had done before with a lessor amount charged. In - months I saw that the amount was due so I called the company and explained the - year request and the representative of the company assured me that they would honor that and give me an additional - months. The next month I discovered that they had not and I owed more than the original charge wh... |
GE Capital Retail Credit card apr or interest rate June 17, 2015 - Care Credit : - needed some - work in 2013. I borrowed $ -I have paid approximately $300.00 against this balance. Due to late payments and interest and penalties the amount continues to grow. I have been in financial hardship. I am in severe economic harship. This Care Credit is a preditor which is taking advantage of my hardhip and penalized me for late payments and now seeking a $310.00 '' Minimum Payment '' on this now $850.00 '' balance. The interest rate on this card is now - '' perccent. I just made a payment of $58.00 which I had to use a post dated check. I have... |
GE Capital Retail Credit card apr or interest rate June 17, 2015 - I visit a - office - - -. I was told that I would need braces and that the office can get me finance by a bank they use ( carecredit ) I was quoted $2900.00 for the job. At first all seams to be perfect and I was able to go there very month after I received the first - that I was going to wear until - were done. my appoiments were then 3-4 months since - was not longer coming to the office every month anymore. I got feed up and I told them I was going somewhere else they told me i would owe them all the money still beacuse they had gotten paid. credit card paid a job tha... |
GE Capital Retail Credit card apr or interest rate June 11, 2015 - I have a Banana Republic Credit card, administered by Synchrony Bank. I 've had the card for a couple of years and maintained good standing / payments. The bank as recently informed its card holders that the APR is going up from - and already high 23.99 % to 24.99 % for no apparent reason, effective -/-/15. The company simply explains this increase : These changes are being made to align pricing across the Gap Inc. Credit Card program. '' It seems usurious for a bank to do this without any trigger. Perhaps it 's legal, but it seems unjust and plain greedy. ... |
GE Capital Retail Credit card apr or interest rate June 11, 2015 - In - of 2011 I signed up for CareCredit ( GE Capital Retail Bank - in my dentists office to help pay -. I accepted the interest-free financing credit card and was given a $500.00 limit. I used the full credit limit on the spot to help cover the bill for - that I received that day. The card was received a few weeks later in the mail. I paid on the card for over a year without missing a payment. I then discovered my CareCredit account balance jumped up hundreds of dollars. Found out shortly after seeing this that the interest was added for the full financed amount of $500.00. I w... |
GE Capital Retail Credit card apr or interest rate June 4, 2015 - I am a --year-old - writing to dispute CareCredit 's deceptive interest rate and credit card enrollment practices. A year ago, I signed up for a CareCredit/GE Capital Retail Bank to pay for emergency dental treatment at - - in - -. After making payments for a whole year, I am very upset to receive my latest statement dated -/-/-, which shows that my interest rate suddenly jumped from 0 % to 26.99 %. All of the sudden, my total interest charges increased from $0.00 to $530.00. As a result, my balance increased from $1000.00 to $1400.00. Nobody at my dentist 's off... |
GE Capital Retail Credit card apr or interest rate May 29, 2015 - I am in the process of being defrauded by Paypal and - bank. I signed on for a credit card with Paypal through - ordering. My interest rate was reasonable low at the time. I believe it was in the teens. I ordered on it but got - soon after. I was n't paying attention to my bill. I just charged and paid the payments. It was only when the payments escalated that I took notice. My statement showed that only - dollars of almost - dollars was going on the principalALL THE REST WAS INTEREST, I called Paypal and asked questions. I asked when was my interest increased that I was never g... |
GE Capital Retail Credit card apr or interest rate May 28, 2015 - We were late, only once, and on no other credit cards or loans, on a Carecredit/Synchrony Bank account over - years ago. This has resulted in a lowering of our credit score and we have on - occasions asked - to remove this detrimental to our credit inasmuch as the mishap happened over that length of time. They refuse. Can you help? My name is - - -, and that accuont with Carecredit/Synchrony ended in -. We have no other bad credit charges on our reports other than this. Thank you, ... |
GE Capital Retail Credit card apr or interest rate May 4, 2015 - My JCPenney card has a deferred interest balance for window coverings I purchased a few months ago and requires $25.00 minimum monthly payments. In the previous billing cycle I charged $9.00 on my JCPenney card and by the due date I paid $34.00 ( $9.00 in charges plus $ - monthly payment ) by the due date. My current bill shows a $2.00 interest charge! It took a - minute phone call to JCPenney to possibly correct this. - representatives, - & -, said I was the problem, that I had not paid enough! Finally, I discerned that all payments go towards the deferred interest ch... |
GE Capital Retail Credit card apr or interest rate May 1, 2015 - - mastercard offered 6 months no interest if paid in full to me. I took advantage of the offer. They then began charging interest immediately, starting on my -/-/15 statement in the amount of $10.00. I want the special financing they offered as advertised! ... |
GE Capital Retail Credit card apr or interest rate May 1, 2015 - I signed up for a promotional sales with Synchrony Financial through home design store with a credit limit of $3000.00. I went ahead and bought some furniture in the store in the amount of -, I was asked if am going to do the two years promotional purchases they have i said yes, so they charged me additional $300.00 which brought my total expense to - with no interest if paid within two years. All of a sudden am being charged interest fee and additional late fee whereas I was informed neither of this will take place if the debt is paid within two years and if not I will be charged ac... |
GE Capital Retail Credit card apr or interest rate April 30, 2015 - Back a - ago I had to take my - yr old son to the - with a -. Once there I was told by the - that he needed a -. I had no insurance at the time and was given a number to call ( Care Credit ) in which I submitted some income info and the lady on the phone told me right away I was approved for - in - and I would pay them on a monthly basis. I asked her what would be the payments and she said around -. I said ok and got my son took care of that morning. At no time in the phone conversation did the lady tell me how long I had to pay it off just what the payments would be... |
GE Capital Retail Credit card apr or interest rate April 28, 2015 - Care Credit - charged $620.00 of interest in - year for a $2000.00 charge, despite the fact that I made regular monthly payments throughout that year. I feel the company is overcharging me, and their explanations make no sense. ... |
GE Capital Retail Credit card apr or interest rate April 19, 2015 - In - 2014, I opened a Care Credit card as a way of funding dental work. The card was six months at 0 % - so I spaced out my payments to be paid off in six months. On - - my balance was $160.00, on - -, Synchrony charged me - in interest making my new balance -. Can they do this? Thanks for your help. ... |
GE Capital Retail Credit card apr or interest rate April 13, 2015 - I had a sick pet - at the - animal hospital in - -. The - suggested I could pay for the procedure with Care Credit 18 month interest free. Having no money for the procedure it sounded like my only option at the time so I signed up. I set up my payment plan and started making monthly payments. I continued to pay on a monthly basis and thought I would be paid off by the time interest would start to accrue and it would be minimal at the end of 18 months. In the mean time follow up visits to the vet were necessary and paid for on care credit. I continued to pay monthly payments for ... |
GE Capital Retail Credit card apr or interest rate April 10, 2015 - When I applied for the care credit at the dental office, they did not inform me that there is a 6 months dead line and after that if I did n't pay the balance, I would have to pay a high interest [email protected] %. Everything was done online and I was never given a brochure or contract to read my terms. I called the care credit and they said it was up to the dental office to give me the term months on how long to pay. which that did not happen. I am unable to pay the $410.00 that care credit is asking me to pay before the promotional expiration date. which is by -/-/2015. I would greatly ap... |
GE Capital Retail Credit card apr or interest rate March 25, 2015 - Congratulations on winning the case against - for consumers!! Well done! I signed on with - in - 2013 and noticed late that they are now charging me 23.99 % after 18 month period, though it is no where stated on the contract I obtained from my -. They do n't give you the choice ( or hide it well ) to receive mailed statements. I had no idea of late charges and mysterious $2.00 charges and now the 23.99 %. Please help!!! ... |
GE Capital Retail Credit card apr or interest rate March 25, 2015 - My - Extras Mastercard was maxed out and I was unable to make payments due to a short period of having little work being self employed at the time. ( Before this time I always made my payments on time and was able to get my card paid down ). I called - and shut the card down at which point they lowered the interest rate so that I could get the card paid down. Everything was going well and after a period of time they sent me a letter saying that our payment agreement and interest agreement was up and that my interest rate would again rise to 18.24 percent. I have been calling to try and s... |