Review and analysis of over 7 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 7 official complaints related to Privacy. Out of the 7 consumer complaints against JPMorgan Chase & Co., 43% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Credit card privacy December 28, 2016 - Closed on a mortgage with Chase - -, -. Chased changed the mailing address on my - Chase Credit Cards - -, -. This change was without my verbal or written permission. Chase did not inform me of their intentions to change our mailing address. We do not plan to move into the new home until - -. We are revovating the home to for our personal design. Both these credit cards now do not match the address on our Drivers License. I called Chase to have address changed to where we want to receive our mail. Was on hold set back and forth between - countries and - differe... |
JPMorgan Chase & Co. Credit card privacy December 17, 2016 - I was working with my credit card issuer ( Chase Bank ) to ensure funds from my payment account ( - - - ) had cleared when they had already showed as cleared via my available - - - funds. Chase proceeded to initiate a phone call - - - - to my other account - - - - - while I was on the phone and the Chase Payment supervisor proceeded to hear all of my relevant balance / account / personal information from the system as well as via the Customer Service Rep from the - - -. This in effect made me feel extremely uncomfortable because in effect, ... |
JPMorgan Chase & Co. Credit card privacy August 18, 2016 - In - 2015 I requested an e-mail receipt from a vendor. Today after using the same credit card I used in 2015 at a business I had never been to before, I received an e-mailed receipt When I made the purchase today they did not ask if I wanted an e-mailed receipt, nor did I provide them with my e-mail address. After receiving the e-mail today, I searched my e-mail archives and found that the common link is that both companies use " - '' for payment processing. It was a huge surprise to me that this business ( - ) I know nothing about had linked my credit card number to my e-mail addre... |
JPMorgan Chase & Co. Credit card privacy June 25, 2016 - Without my authorization Chase began sending unsolicited e-mails to the address in this complaint on -/-/- ( " Chase_Unsolicited_E-mail_-/-/- " attached ). I called Chase on -/-/- and spoke to " - '' at approximately - CST. I stated that I Received an e-mail, re : Chase Freedom Rewards on -/-/-, Had NOT had an online account with Chase in 6-7 years, Did NOT turn on any e-mail notifications. I WAS TRANSFERRED TO THE " PRIVACY DEPARTMENT '' WHERE AN UNNAMED PERSON VERIFIED THE E-MAIL ADDRESS WHICH WAS BEING VIOLATED, AND SAID THAT THESE E-MAILS WOULD STOP.... |
JPMorgan Chase & Co. Credit card privacy May 9, 2016 - A - form was sent to an address - - -, - T- -. I have never lived in a city or at that address. The individual who lives at that address contacted me and forwarded me the - form. I have contacted CHASE credit card to inquire how and why this happened as I have lived at the same address - - - -, - - T- - for 13 years. After several attempts to speak with chase and understand who authorized the address change they said they do not know how or why the information was sent to the 3rd party and that they do not keep records for that information but that the... |
JPMorgan Chase & Co. Credit card privacy February 24, 2016 - Begining around -, - Chase Bank begin sending email notifications to my ex husband regarding my accounts. Now in all fairness, he was paying a credit card that was in my name but during the divorce he agreed to pay it. For nearly three years, this was never a problem then all of a sudden he got an email when I paid my mother 's credit card form her checking account. Now, their theory was my social security number was associated with my mother 's checking account and the credit card he was paying. However, his Chase profile was giving him the option of using my mother 's checking account ... |
JPMorgan Chase & Co. Credit card privacy January 6, 2016 - At approximately - today, my - - - daughter received a call on her cell phone from Chase Card Services, asking for me. I have never authorized Chase to call that number to contact me. I do n't know where Chase obtained this number, but my daughter was very upset and I feel that my rights were violated. ... |