JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Privacy New Jersey

I was working with my credit card issuer ( Chase Bank ) to ensure funds from my payment account ( - - - ) had cleared when they had already showed as cleared via my available - - - funds. Chase proceeded to initiate a phone call - - - - to my other account - - - - - while I was on the phone and the Chase Payment supervisor proceeded to hear all of my relevant balance / account / personal information from the system as well as via the Customer Service Rep from the - - -. This in effect made me feel extremely uncomfortable because in effect, my financial privacy had been invaded intentionally by the Chase payments supervisor. I have also realized today that there has been another " hold '' on my payment to Chase bank for my Chase Freedom Unlimited credit card and they 've informed me that I 'd have to initiate the same process as described before on the next upcoming business day, again, violating my financial privacy. This is an unacceptable practice and I do n't feel that this is a legal course of actions on Chase 's part just to release a hold on a payment I 've made to them via another banking institution.