Review and analysis of over 248 complaints against Encore Capital Group
Encore Capital Group consumers have reported over 248 official complaints related to Improper contact or sharing of info. Out of the 248 consumer complaints against Encore Capital Group, 17% were disputed by the consumer (i.e. the consumer was not happy with how Encore Capital Group responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against Encore Capital Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 43% resulted in non-monetary compensation.
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Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt May 17, 2016 - I have paid this debt in.full and went to.the court and filed psper work and paid to.have it removed from the courts and my credit reports but still showing as open in the - county courts and all the credit bureaus... |
Encore Capital Group Debt collection improper contact or sharing of info contacted employer after asked not to May 13, 2016 - They have called my employer numerous times, even after I have asked them to stop calling me at work, at the phone number. Not only that, but they have told my employer who they are, and that they are debt collectors, and have given personal information out. This damage, can not be undone. They should have never called work, and when asked to stop calling they did n't stop. They are not allowed to give out personal information /or say it is regarding a debt.... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt May 12, 2016 - Midland Credit Management Representatiive, - - at - x - called my home residence phone number and disclosed third party information about my debt ( credit card ) owed. Disclosed total balance due ( - ) amount of the charges. The third party advised her that it was not his bill never heard of the company she represented and she informed him he was responsible for the debt. He advised her he never used any credit card. He asked her for her name and number and she advised she could talk to him and would take legal action if bill wasnt paid. He offered to take a number and and will ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt May 12, 2016 - Called and threatened jail time for a payday loan I never had. Explained to them I have not worked since -/-/-. I 'm -. Told me I took out a loan in -/-/-. I asked them to send verification in the mail. Told me they ca n't. They hung up on me and told me good luck, you will need it. Then they called my - year old mother in law and threatened her. I have not taken out any loans at all. They have all my private information as well. I have also recently had - of my credit cards hacked and used as well as someone trying to steal income tax return. I received a letter from the IR... |
Encore Capital Group Debt collection improper contact or sharing of info contacted me instead of my attorney December 6, 2015 - On - - 2015. the CFPB and Encore Capital Group , owners of Midland Funding LLC entered in a Consent Order. In - - not one judge is honoring this Consent Agreement and lawyers for Midland are still suing not only in the state courts but also in the federal district court in violation of the Agreement. What can be done to enforce this ORDER?? ... |
Encore Capital Group Debt collection improper contact or sharing of info contacted employer after asked not to November 23, 2015 - The company called and spoke to the receptionist. They asked for my last - SSN and informed the receptionist they were calling to verify employment for debt collection. My fellow co-workers did not and should not know of my current financial status. It has also damaged my reputation in this brand new position in this new job. I do not think informing my co-worker that they are calling to collect debt not asking for her to reveal my SSN ( which as a regular co-worker she does not have access to ) is appropriate or legal. ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt November 22, 2015 - A company by the name of Midland Credit keeps calling me about a debt that I am not a party to. Initially they were calling me cell phone number, and I believe they may still be calling my cell phone although I have asked them not too. Even after telling them I am not the debtor, they continue to tell me all of the details of the debt. They have disclosed the total amount of the debt, that the debt is for a credit cards with - -, etc. they call several times a day, every day. The debtor is my spouse - -. ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt November 14, 2015 - Midland Corp keeps calling my brother 's home and sharing my information with him and who ever answer 's the phone, this happens numerous times and is not right ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt November 5, 2015 - MidLand Funding LLC contacted a member of my family and talked to them about my debt. This 3rd party is in no way a co-signer or have anything to do with my debt. The debt collector told them the amount of the debt, who the original creditor was, and that it was my debt. Legally they are not supposed to disclose this information, but now it seems they are harassing my family. ... |
Encore Capital Group Debt collection improper contact or sharing of info contacted me after i asked not to November 5, 2015 - keeps calling my job and harassing me at work on a debt that is over 15 years old ... |
Encore Capital Group Debt collection improper contact or sharing of info contacted me after i asked not to November 3, 2015 - I lived in a rental apartment, and a previous tenant ( who I 've never met ) apparently owes a creditor money. I recently purchased a house and moved to another county. The creditor 's attorney 's listed my new home as the address of the guy who owes them money. I have returned multiple letters, and recently a process server showed up on my door. I told him that person does not live here and I have never known him. I contacted the creditor 's attorney and demanded that they cease this contact ( since they clearly have the wrong address ), and to remove my address in the case file with the cour... |
Encore Capital Group Debt collection improper contact or sharing of info contacted employer after asked not to November 3, 2015 - I RECENTLY RECEIVED A LETTER OF GARNISHMENT FROM MY EMPLOYER. I CALLED THE LAW OFFICE OF - - - LAW FORM TO CONFIRM THIS WAS ACCURATE. THIS COURT NOTICE WAS ACTUALLY SENT TO THE WRONG ADDRESS AND DID NOT MAKE IT TO ME IN TIME TO SETTLE IT, SO NOW THEY ARE GARNISHING MY WAGES FOR 25 %. THIS IS RIDICULOUS. IF THE CONTACT INFORMATION WAS CORRECT INITIALLY THIS WOULD HAVE BEEN TAKEN CARE OF AND WOULD NOT HAVE GOT TO THIS LEVEL. ... |
Encore Capital Group Debt collection improper contact or sharing of info contacted me after i asked not to September 30, 2015 - I sent a letter to Midland Credit Management ( MCM ) on -/-/15 via certified mail asking them to stop contacting me via telephone. My letter requested them to validate the amount of the debt, the name of the creditor to whom the debt is owed, a verification or copy of any judgment, and proof that they are licensed to collect debt in the state of Ohio. I had received no prior written communication from this company and asked them to send me details on a debt they say I owe in writing only. The number they are contacting me on is a work phone number that I do not own and I do not use for p... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt September 19, 2015 - - -. They sold the account some - times over and was paid through my taxes. Each time they update it per your law that states Federal Law FCRA 623 ( a ) ( 5 ) cb ( iii ) Pursuant to CA law they are going beyond the statue of limitations as well ( full disclosure act - ( 3 yr statue of limitation. This is year 7 It is listed as - - sold to Midland Funding another new date of - was taken off on - and then finally sold a - time to - and started a new date of -. They have yet sold it again to a company out in -, CA All of this is illegal and they are not followi... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt September 16, 2015 - calling my phone number about a debt made by the previous owner of the phone number. not my debt. collection agency calling my phone because their records are wrong but they purchased the fraudulent info connected with my phone number from somewhere ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt September 16, 2015 - Midland Credit decided to mail one of my notices to my future mother-in laws home? I do not understand why they would do this! It was addressed to me, and all she had to do is google the address to see where it is from. I HAVE NEVER LIVED IN THIS ADDRESS!!!!!! I am embarrassed and annoyed with this process. ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt September 16, 2015 - I was negotiating a settlement with - - - regarding a Midland Funding account. After submitting my hardship proof and making numerous calls, with no callbacks, I was told that they faxed a 'payoff ' letter to - - , who was NOT and is NOT representing me ... he was representing the bank on my foreclosure. I repeatedly called - regarding - party disclosure and violation of the FDCPA and I could never get anyone on the phone - left numerous messages to no avail. When they told me what they did I immediately advised that they were in violation and I was basically told 'big de... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt September 13, 2015 - Midland Funding LLC is sharing information that is inaccurate with - -, -, -, and - -. On all - agencies they are saying that a - - account was opened on -/-/-. The account was opened on -/-/- per - -. Midland Funding , LLC is trying to make it seem like its a newer account. I 'm still working with - to get to the bottom of it. I did not open an account with - until -/-/-. Midland Funding , LLC is reporting the incorrect information on my credit report, and should be removed or changed. ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt September 5, 2015 - Spoke with collections rep - - at Midland Credit Management - MCM ) in regards to - - Card at - - on - -, 2015. He spoke with my husband before he got the permission from me to discuss the matters of the account - the kind of debt and settlement ). He also brought his manager on the line - - and I Spoke with him starting at -. He brought up other debts as well but never address the privacy violation of his associate but continued to try to collect. The rep went against privacy acts and FDCPA rules and never addressed the concern. They stated the call woul... |
Encore Capital Group Debt collection improper contact or sharing of info contacted me after i asked not to September 4, 2015 - - IS BILLING ME WHEN I AM - AND UNEMPLOYED. I HAD ASKED THEM TO FORGIVE THE DEBT AS THEY ARE ASKING MCM, INC. TO BILL ME. ... |
Encore Capital Group Debt collection improper contact or sharing of info contacted me instead of my attorney July 9, 2015 - File incorrect information on credit report and refused to correct it. You making monthly payments and it 's saying you not by put your balance as monthly payment. We pay every month and it 's keeping you behind and report it. Midlands credit management refuses to correct the bad report and told me they would n't change it. ... |
Encore Capital Group Debt collection improper contact or sharing of info contacted employer after asked not to June 29, 2015 - They mailed a collection notice with terms to my employer 's home address in another city. The letter was addressed to me at his address, my employer opened it. My employer put the open notice on my keyboard on my desk where it laid for - days in my absence. They also mailed a notice with terms to my daughter 's address in another state. My daughter opened it and called me very upset. ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt June 18, 2015 - I paid debt with Midland credit company in 2013 in the amount of - for a unpaid bill -. Midland Credit will not reach out to - to let them know the debt has been paid. - still have me owing a bad debt ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt June 3, 2015 - I opened a - - Credit Card in - in - - -. Due to unfortunate circumstances I could n't continue paying for the Credit Card. The acct was charged off in -. Midland Collection Management purchased the debt -. In - I went to - to my father residence. He was very -. I was unemployed at the time.I decided to go and care for my father until he passed in - -. I been a resident in - - and homeowner since -. - - I came back home. On - -, - I found out they took out all of my money from my checking account -. When I went to the bank to fi... |
Encore Capital Group Debt collection improper contact or sharing of info contacted me after i asked not to June 2, 2015 - I am on the do not call registry for my cell phone. After - - 2015 I should not receive these calls. I have no debts. I have blocked the number but see online that they will just call from another number. The number they called today is ( - ) -. Any help would be greatly appreciated. ... |
Encore Capital Group Debt collection improper contact or sharing of info contacted me after i asked not to June 1, 2015 - Constant calls at work even after they were told this is my work number and I am not allowed personal calls. told them they are only to contact me at my home number. Calls seem to be comming from - as they all have an - accent and are hard to understand. Ready to file a suit against them. Same company but different numbers when they call. ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt May 28, 2015 - My issue is really trying to collect a refund that they owe. I agreed to repay my debt back and made all payments. My very last payment that was deducted out of my bank account on -/-/15 was $150.00 extra. They have only refunded me $20.00 to day. I am still waiting for my remaining $130.00. Each time I call Midland Credit Management MCM I am routed to a call center in -. They use fake American names and they have access to all of my personal information including my bank account, social security number, address etc. I am getting the run around trying to collect my refund and ca... |
Encore Capital Group Debt collection improper contact or sharing of info contacted me after i asked not to May 24, 2015 - - - has continued to contact us after we told them that the person they were trying to contact was not at the number they were calling they called us - times within one hour on a sunday - we advised them if they continued to call we would file a complaint the names of the persons that called us were - - and the - time the person was very hard to understand very poor english - - we believe ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt May 21, 2015 - My brother - - called me stating a male debt collector called trying to verify my information over the phone. My brother told him he had the wrong number, that they were trying to reach me, his sister - -, not his wife, who is also named - -. The debt collector then proceeded to report my specific account information to my brother - credit card name, amount in collections, etc. ) and gave him the return number and extension to contact. ... |
Encore Capital Group Debt collection improper contact or sharing of info talked to a third party about my debt April 21, 2015 - Midland Funding LLC - - - - Took an account that was charged of in -/-/- and re-aged the account to -/-/- when I called them to inquire as to what the account was for. My understanding is this is illegal. ... |