Encore Capital Group Debt Collection Complaint

Improper contact or sharing of info contacted employer after asked not to

Encore Capital Group Debt collection department,

I do not know Improper contact or sharing of info Contacted employer after asked not to California

The company called and spoke to the receptionist. They asked for my last - SSN and informed the receptionist they were calling to verify employment for debt collection. My fellow co-workers did not and should not know of my current financial status. It has also damaged my reputation in this brand new position in this new job. I do not think informing my co-worker that they are calling to collect debt not asking for her to reveal my SSN ( which as a regular co-worker she does not have access to ) is appropriate or legal.

Encore Capital Group customer in California
Nov 23, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with non-monetary relief

Consumer disputes how Encore Capital Group handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more