Encore Capital Group Debt Collection Complaint

Credit card Improper contact or sharing of info talked to a third party about my debt

Encore Capital Group Debt collection department,

Credit card Improper contact or sharing of info Talked to a third party about my debt New York

I was negotiating a settlement with - - - regarding a Midland Funding account. After submitting my hardship proof and making numerous calls, with no callbacks, I was told that they faxed a 'payoff ' letter to - - , who was NOT and is NOT representing me ... he was representing the bank on my foreclosure. I repeatedly called - regarding - party disclosure and violation of the FDCPA and I could never get anyone on the phone - left numerous messages to no avail. When they told me what they did I immediately advised that they were in violation and I was basically told 'big deal ' and the call was terminated. I have attached the letter I have sent to them, but I wanted to go on record in case I still get no satisfaction.

Encore Capital Group customer in New York
Sep 16, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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