Review and analysis of over 12 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 12 official complaints related to Payoff process. Out of the 12 consumer complaints against Synchrony Bank, 8% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Synchrony Bank Credit card payoff process December 13, 2015 - I have an account with - - - issued by Synchrony Bank. We have - credit card only and my husband uses it also for his expenses at work, so every time he receives his expense check I deposit to the bank and issue a online payment to - right away to keep our available credit open so we do n't have any surprises when charging. On my last Statement I '' ve made three pmt one of $890.00 this was expenses, one of - $1600.00 also expenses and the last one of $3200.00 which was my balance to pay and the last one was deducted from my bank account via on line pay with my bank on -/... |
Synchrony Bank Credit card payoff process December 3, 2015 - I full paid the balance over $10000.00 to Lowe's/Synchrony Bank last year to close the credit card account. That was the condition to get equity loan from Embrace Home-loan. The Lowe's/Synchrony Bank has never mailed the next month statement, and the following statement shows the account is open and there is $35.00 interest from - balance. I had called for the complaint, and the bank said they will review. However, the bank keeps ask me about paying $35.00 for settlement. Now - - asks me about $790.00 for settlement, otherwise the company will lawsuit for that. ... |
Synchrony Bank Credit card payoff process December 2, 2015 - I paid off my Synchrony Belk card via a settlement on - -, 2015. I have made bi-weekly calls to Synchrony as all - of my credit bureaus are as of - -, 2015 listing the balance as - with a past due of -. The balance is in fact - and the past due is -. I spoke with - at - central on - -, 2015 and - assured me the appropriate credit bureau correction forms were being sent immediately to all - bureaus. That was a lie. None of the - bureaus have received the updated information. As a result, I am suffering damage to my credit report and score as I at... |
Synchrony Bank Credit card payoff process November 28, 2015 - i went to pep boys and applied for a membership credit and asked for services as they did a terrible job and dismantled performance to my -. i had complaint to supervisors as they refunded and i had to return to a different pep boys as they couldnt fix the issues. i had to as well complaint to the - of the services as well had to complaint to head quarters of pep boys as they said they would take care of issue. they did but now they put a collection on my credit report as they said they took care of issue which is a strong slander as they never sent letters and breached my data and persn... |
Synchrony Bank Credit card payoff process November 13, 2015 - The merchant credit card had a 0 % interest offer. They failed to properly disclose that after the promotional. All of the interest that was waived would be added to the balance. This was not adequately disclosed at the turning the credit was used. When I called the customer service center, they told me that if I paid the bill right away, that the interest would be waived completely. Two months later, they failed to do this and withdrew money from my checking account without authorization. ... |
Synchrony Bank Credit card payoff process November 10, 2015 - Went online to JC Penny to make a payment. The system incorrectly stated I wished to pay $25.00 vs. my whole balance ( which I clicked ). When I tried to correct, it said you can only do one payment online per day. I then called. When I first got online it asked for account number etc. and social - It paused for a long time and never found my account. Then I called again spoke to an agent who told me it cost $10.00 to make a payment using her so she will transfer me into the system again. She then transferred me into something that basically put me on hold and never got back to me. Then I ... |
Synchrony Bank Credit card payoff process October 27, 2015 - Several years ago I signed up for a Care Credit card ( Synchrony Bank ). In - of 2015 I set up a payment plan with a Synchrony representative ( from their debt collection department ), whereby an amount determined and agreed upon by me and this representative would be automatically debited from my bank account each month and would pay off the - $300.00 owed within 6 months. This amount was debited each month and I never received any information from Care Credit that there was a problem. In - 2015 ( 6 months later ), I received a letter and statement from Care Credit showing that ... |
Synchrony Bank Credit card payoff process October 7, 2015 - Card issuer does not offer an option to enroll in automatic payments. I 'm not sure they even notify me about account balances. My credit has suffered as a result, because a few payments have been delayed. This is the PayPal Extra - Mastercard associated with -. I believe it 's through Synchrony Bank. ... |
Synchrony Bank Credit card payoff process September 29, 2015 - I was contacting one of my credit card companies to make a payment. They go by - different names ; -, CARCARE ONE and SYNCBI. I was offered this card when I took my car to a mechanic. This was over a year ago. I have made all my payments and now would like to pay the rest of the balance off, or at least the majority of it since their interest rate is 29.99 %, after a six month grace period on interest for purchases. I called them to make the payment using a much lower rate credit card and they informed me, they allow payments from checking accounts only. I find it hard to believe that th... |
Synchrony Bank Credit card payoff process September 23, 2015 - I bought an air condition from - - 2 years ago by their credit card controlledby synchrony bank finance and then the bank added the interest of $830.00 for abalance of $490.00 without any alerts or warnings also I been - that timeI have an approve for that, so I tried to call the bank too many times to pay the balance and waive the interest but they refuse and take my phone number to call me backbut never happen ... |
Synchrony Bank Credit card payoff process September 21, 2015 - I got a phone call from - round lp regarding my debt to Synchrony bank FKA GE capital. when I asked for original debtor information in writing I was told they would not provide that. Now they have turned me over to an attorney for lawsuit. And continue to harass me about payment, up to and including threatening myself. I wish to have my total debt amount in writing so I can make payment arrangements. ... |
Synchrony Bank Credit card payoff process September 21, 2015 - I signed up for an account and added automated payments. The payments I setup were double the minimum amount. I have only received - emails from this company since signing up but the payment continued to come out of my account. last week I received a email stating I owned over $2000.00. After doing my research I found out my promo was up in - with less than $500.00 left to payout. f I had not received anything from them until now. I called to try to get this straighten out and the customer service agent we rude and dismissive however they did inform me that another $1700.00 was add... |