Review and analysis of over 11 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 11 official complaints related to Disclosure verification of debt. Out of the 11 consumer complaints against Synchrony Bank, 18% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt December 16, 2015 - I contacted - - and spoke with - - in the debt verification department regarding an account that should no longer be reported on my credit file. My original debt was with GE Bank which is now SYNCB Bank. My first date of delinquency was - 2008. This date was confirmed with the original creditor AND - - also confirmed that the date of the last payment was - 2008, however, - - stated that that information does not state that that was the FIRST date of delinquency. This statement by - - makes no sense being that the original creditor already confirmed this. Thi... |
Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt December 7, 2015 - I have reached out to - - to make a settlement on a care credit account. After multiple discussions with collection specialists, I asked for clarity on the reduced settlement amount that I was offered. - refused to provide me in writing prior to making the settlement payment of $1500.00 that this is the amount that they offered to pay. I then asked to speak with a collection manager and was told that the manager was not on duty by - -. Per -, no letter can be sent until after payment to reflect settlement. He initially refused to allow me to speak with a manager. I was then... |
Synchrony Bank Debt collection disclosure verification of debt right to dispute notice not received December 2, 2015 - Did not recieve dummy letter which allows me to ask them to validate the accounts. That is a violation of the FDCPA. ... |
Synchrony Bank Debt collection disclosure verification of debt right to dispute notice not received December 2, 2015 - They did not mail me a dummy letter with the option to have them validate the debt. Violation of FDCPA. ... |
Synchrony Bank Debt collection disclosure verification of debt right to dispute notice not received December 2, 2015 - Again did not recieve letter with rights to validate debt. Violates the FDCPA. ... |
Synchrony Bank Debt collection disclosure verification of debt right to dispute notice not received December 2, 2015 - I did not recieve a notice to validate the debt. They are stilling trying to collect on it. That is a violation of the FDCPA and FCRa because they are also reporting it on my credit report. ... |
Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt October 27, 2015 - I contacted - - with - debt validation letters. They ignored all of my requests for validation. I do not recognize this account and I want it removed from my credit report! ... |
Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt October 23, 2015 - I mailed a request for validation to - - - - on -/-/15. The return receipt card indicates that this request letter was received by - on -/-/15. In my -/-/15 letter I specifically asked that - provide me with an explanation of how the alleged balance was calculated, proof this debt was not time-barred and a copy of the original account level paperwork that contained my signature. - 's response letter was sent just one day after after receiving my letter and is dated -/-/15 ; in this letter they identify the original creditor as GEMB/Care Credit. This... |
Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt October 19, 2015 - on -/-/2015, I filed an dispute with - - - , -. I advised them that I am not refusing to pay the alleged debt, but their claim is disputed. I advised - - - to send me copy of contract with my authentic signature that begun this alleged debt and should the contract not be available with my authentic signature to delete the trade line off the CRA. More importantly, I advised - - - that not complying wit the FDCPA will put their company in a bad position with the CFPB. - - - never sent me a contract with my authentic signature that begun this alleged d... |
Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt October 5, 2015 - This debt is not valid. Original creditor falsely marketed with deceptive practices. False debt relief offers. ... |
Synchrony Bank Debt collection disclosure verification of debt not given enough info to verify debt September 19, 2015 - I contacted - - - , - by letter to request verification of debt. - - - has reported an active collectible debt on my credit report and they have failed to produce evidence that they are legally able to collect and report an alleged debt. This debt, should it be mine, is a zombie debt over 7 years old and thus uncollectible. ... |