Review and analysis of over 33 complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 33 official complaints related to Billing statement. Out of the 33 consumer complaints against U.S. Bancorp, 21% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 27% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
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U.S. Bancorp Credit card billing statement January 8, 2017 - I tried to use my credit card today, - - -, but it got declined. I called the credit card company US Bank only to find out that my card is delinquent and that I have a balance due since - -. However, I never received the - statement even though I received the - - statement and paid it off in full. If you check my record, I have always and consistently paid off my credit card balance on time and in full. Because I never received the -, -, nor - statement, I have accrued $110.00 in late fees and interest.... |
U.S. Bancorp Credit card billing statement December 13, 2016 - On -/-/2016 I requested copies of monthly statements for -/-/-, -/-/- & -/-/2016. On -/-/2016 I receive a response advising me that they have received my request and to inform me per cardholder agreement there is a charge of up to - for each statement requested and to sign the form agreeing to the fee. - - has not provided a regular monthly statement. I have tried to access my account online but they have blocked my access. I have requested my statements for the last three months and received a response to pay $5.00 for each statement eventhough they have n't mailed ... |
U.S. Bancorp Credit card billing statement November 21, 2016 - Elan Credit services will not allow me access t o my account. They wont send my statements and they have locked me out my on line account. I do n't know what charges are being charged. I do n't know if I have late charges etc.... |
U.S. Bancorp Credit card billing statement February 23, 2016 - My husband received a call from an - number while we were traveling on vacation. I answered the call and no one was on the other end so I hung up. When I called back, they identied themselves as " member services '' and not a credit card company. Eventually, I came to an understanding that they were credit card company and they said my husband have a past due balance. We never received an initial statement or any subsequent statements. My husband told them that they could talk to me because he was driving. I had hoped that we could resolve the issue on the phone but apparently not. I do n... |
U.S. Bancorp Credit card billing statement December 11, 2015 - When having my credit pulled, to purchase a house, a late payment was identified on my report. The late payment was a result of US Bank charging an annual fee for a credit card and not sending an invoice. I had a - dollar balance so I never thought to look. US Bank agreed to dismiss the charges but required a written notification to reverse the negative marks on my credit report. I submitted the request and was told I would receive a response within 30 days. That time has come and gone and I have received nothing. I tried to contact US Bank 's credit department but was told they do not ha... |
U.S. Bancorp Credit card billing statement October 20, 2015 - Dispute of past due reports on our - Business card from : - BANKPO BO- - -, MO - a number of years, every month I receive an identical email notice from US Bank stating the following : ****************************************************************Account Number ending in - Online Statement through -/-/- is now available. To view, log in to U.S. Bank - Banking at -. Please do not respond to this message. If you would like to contact us, please log in to U.S. Bank Online Banking at usbank.com and send a message to Customer Service. You are receiving this email ... |
U.S. Bancorp Credit card billing statement August 19, 2015 - US Bank issued - credit cards to my business. Each card had a separate statement, balance, credit line, reward program. After a few months the cards were - declined. Paper statements and online banking - showed in excess of $15000.00 credit available between the - cards. The bank asserted that the total corporate credit was $16000.00 and the balance was maxed out. Multiple bank employees looked at the account and reported that there should be plenty of credit still available. After calling around they then returned to say that there was only $16000.00 credit total rather than... |
U.S. Bancorp Credit card billing statement July 17, 2015 - My credit card statement from US Bank, -. - -, - -, MO -, showed a balance due of $770.00. I transposed, in error, the cents and remitted $770.00, a difference of - cents. For this slight error they billed me for $8.00 in interest. That 's - times the shortfall and it seems ludicrous to me. I called their customer service phone number as I did n't realized that I had transposed the cents and they explained the $8.00 interest charge was a result of of - cent error, and made no effort to resolve what I thought was an extraordinary interest charge. ... |
U.S. Bancorp Credit card billing statement June 1, 2015 - I am a victim of identity theft and someone stole my US Bank Visa credit card and made fraudulent charges on my credit card account. I have sent numerous letters, police reports and copies of my personal identification to US Bank and informed them someone stole my US Bank Vise credit card and made fraudulent charges on my credit card account. US Bank informed me that I am responsible for the fraudulent charges. US Bank is violating the Federal Fair Credit Reporting Act. I wo n't send any further correspondence to US Bank in reference to this matter. ... |