U.S. Bancorp Credit card department,
On -/-/2016 I requested copies of monthly statements for -/-/-, -/-/- & -/-/2016. On -/-/2016 I receive a response advising me that they have received my request and to inform me per cardholder agreement there is a charge of up to - for each statement requested and to sign the form agreeing to the fee. - - has not provided a regular monthly statement. I have tried to access my account online but they have blocked my access. I have requested my statements for the last three months and received a response to pay $5.00 for each statement eventhough they have n't mailed the statement denying my right to review charges and credits! Elan Financial known as - - has failed to provide timely monthly statements allowing me the opportunity given other regular cardholders! There attempt to extort additional funds in exchange for statements never received leaves me suspicious of this unscrupulous financial institution. At this point I want my online access reinstated and paper statements for the entire year forthcoming without delay.
U.S. Bancorp customer in Texas
Dec 13, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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