U.S. Bancorp Credit card department,
My credit card statement from US Bank, -. - -, - -, MO -, showed a balance due of $770.00. I transposed, in error, the cents and remitted $770.00, a difference of - cents. For this slight error they billed me for $8.00 in interest. That 's - times the shortfall and it seems ludicrous to me. I called their customer service phone number as I did n't realized that I had transposed the cents and they explained the $8.00 interest charge was a result of of - cent error, and made no effort to resolve what I thought was an extraordinary interest charge.
U.S. Bancorp customer in Georgia
Jul 17, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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