Review and analysis of over 18 complaints against Synovus Bank
Synovus Bank consumers have reported over 18 official complaints related to Billing disputes. Out of the 18 consumer complaints against Synovus Bank, 33% were disputed by the consumer (i.e. the consumer was not happy with how Synovus Bank responded to their complaint) and 100% were processed in a timely manner. 28% of consumer complaints against Synovus Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Synovus Bank Credit card billing disputes January 6, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2015, -/-/2015 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Synovus Bank Credit card billing disputes September 10, 2016 - This company closed my account in - 2015. They refunded me my entire security deposit and a statement with a - balance was included as it should have been. 2 months later I get a statement from this company with a $110.00 balance. I wrote and complained and was never given a reply. They have since sold the account to - - collection company. If your trying to rebuild your credit I 'd pass on this company as they have poor customer service and seem to be in some type of cooperation with - - for profit... |
Synovus Bank Credit card billing disputes June 8, 2016 - I got this card a few years ago to rebuild my credit after a Bankruptcy clearing, this - - is an absolute scam, they advertise Bill Pay, i signed up for it twice and was confirmed thru my Bank, the payment was never withdrawn leading to a late charge. There is no way to dispute these charges except writing a Letter to a - like its early -, i wrote a letter after gaining the address from a sales associate, no response and after Months of waiting for a reply a Check of my Credit found the late charge had not been removed, contacted customer service they stated no such letter was rece... |
Synovus Bank Credit card billing disputes February 26, 2016 - I have a secured credit card through First Progress. I deposited $400.00 with them so I have a credit limit of $400.00 with a balance of $340.00. That means I had available balance of $55.00. I sent - check on -/-/16 in the amount of $50.00 then proceed to send a - check in the amount of $400.00 on -/-/16 to over pay my credit card. First Progress received the money for the - check and took the money out of my account and posted it. That means I should have a negative balance of about - $100.00. They then proceed to tell me that I have an available balance of... |
Synovus Bank Credit card billing disputes January 26, 2016 - When I make a payment it takes several weeks to appear. I must wait 10 weeks for a refund on my secured credit card if I close my account. They are difficult to get ahold of and provide bad customer service. ... |
Synovus Bank Credit card billing disputes January 16, 2016 - I had a credit card stolen and used to make a purchase at - - - and several other locations. I immediately contacted my credit card company and reported it stolen - they cancelled the account and opened a new one, however, - of the charges made by the person who stole my card was this - - - charge. Apparently, - disputed it and they allowed it to be re-billed to MY NEW ACCOUNT. They sent a letter asking me to sign and return via fax the them and I did, within the 10 day period - that charge is still being charged on my account. ... |
Synovus Bank Credit card billing disputes October 19, 2015 - Recently I made a payment to first progress to pay off my outstanding balance. The amount was debited from my account as an ACH check since that is the ONLY way that the take payments. Since the beginning of having the card they have been a total pain in the - to get a pay to. I made the payment on -/-/- of this month, and no credit was available to me even though they received the money from my bank and my balance was -. I called them on -/-/- in regards to this and they informed me it would take up to 15 days for me to have the credit available, Irate I closed the account and... |
Synovus Bank Credit card billing disputes September 16, 2015 - SirCan you please help with this problem. It should be easy to fix but since I cant communicate with this company makes it hard. Im sure they set it up this way to save money. I obtained a secured credit card from first progress for $300.00. The problem is - credits are posted on -/-/- and -/-/- however they are not credited or deducted from balance, see file. Now they also want late fees. All the numbers I call or can find online either dont work or they have no idea. on card says first progress issued by Synovus Bank - -. Cant talk to a humanIve also called other numbers... |