Synovus Bank Credit Card Complaint

Synovus Bank Credit card department,

Billing disputes Florida

Recently I made a payment to first progress to pay off my outstanding balance. The amount was debited from my account as an ACH check since that is the ONLY way that the take payments. Since the beginning of having the card they have been a total pain in the - to get a pay to. I made the payment on -/-/- of this month, and no credit was available to me even though they received the money from my bank and my balance was -. I called them on -/-/- in regards to this and they informed me it would take up to 15 days for me to have the credit available, Irate I closed the account and demanded the deposit back, and they told me it would take up to nine weeks to get my deposit back. This is completely unacceptable. they got the deposit for the card in a timely manner they should return it in a timely manner, and 7-9 weeks is ridiculous.