Synovus Bank Credit Card Complaint

Synovus Bank Credit card department,

Billing disputes New Jersey

I got this card a few years ago to rebuild my credit after a Bankruptcy clearing, this - - is an absolute scam, they advertise Bill Pay, i signed up for it twice and was confirmed thru my Bank, the payment was never withdrawn leading to a late charge. There is no way to dispute these charges except writing a Letter to a - like its early -, i wrote a letter after gaining the address from a sales associate, no response and after Months of waiting for a reply a Check of my Credit found the late charge had not been removed, contacted customer service they stated no such letter was received and to rewrite the letter AGAIN and nobody was available to talk to in the Corrospondence Dept. that was - late charge in - -, in - - a associate purposely decieved me by telling me a false amount was due, i set up Bill Pay again and this time a Manager from my Bank set it up for me, it worked once on - - and then the Bank purposely cancelled the Bill Pay which was supposed to be a monthly withdrawl to incur additional late


ruining credit cardholders credit taking advantage of vulnerable people seeking to repair their credit, i demand these - late payment reports to credit bureaus be retracted immediately, ive read thru - of similar complaints, i have no idea how this company has an satisfactory approval credit rating, A complaint will also be filed with the Georgia Dept. Of Consumer Affairs and the Attorney Generals Office to investigate this Company for Fraud!!! on - I had my final dispute paying off my remaining balance and canceling my account. An associate falsely represented herself as an manager after I requested one and being on hold for 5 minutes and attempted to resolve the dispute on her own I was then on hold for another 10 mins before being forced to hangup.she also said my security deposit would be returned.