Resources for resolving common issues with LendKey Technologies, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to LendKey Technologies, Inc. and work to get a response. After your complaint is forwarded, LendKey Technologies, Inc. has 15 days to respond to you and the CFPB. LendKey Technologies, Inc. is expected to close all but the most complicated complaints within 60 days.
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LendKey Technologies, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled April 17, 2017 - I paid my loan on -/-/-, and received confirmation. My loan servicing has now been transferred from - - - - to - to Lendkey, and Lendkey is saying I have not made a payment yet and that it is overdue ( although this information should have been carried from - ). I would like to know why my payment is not reflected in this new account. I would also like to receive verification of this debt now that it is with a new servicer, including the signed promissory note.... |
LendKey Technologies, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled December 19, 2016 - I am attempting to pay my private loan off as soon as possible, but my lender is making that extremely challenging. LendKey holds my current 10 year loan with an interest rate of 6.65 %. The auto-debit option gives me a 1 % discount on my interest. This auto-debit happens on the - of the month. I asked to have my payments increased to pay off my loan sooner and I was told that it is impossible due to my current loan terms. I was told to pay the additional amount separately every month. For the last 2 months, whenever I tried to make a separate payment LedKey would only debit the different b... |
LendKey Technologies, Inc. Student loan dealing with my lender or servicer don't agree with fees charged October 15, 2016 - This company is making it impossible to repay my loan. There are no options for payment that do not result in additional charges. Trying to make a payment by phone, only open from - to - mon - Fri. Wanting to pay online is a percent, costing $17.00 or more in fees. Pay by check is a $2.00 fee. Auto withdrawal is n't working and they charge a $20.00 late fee. This is robbery. The interest is bad enough, but the inability to pay without extra fees is ridiculous.... |
LendKey Technologies, Inc. Consumer Loan managing the loan or lease June 20, 2016 - This company Loan Key - Lend Key is the most dis-functional people I have ever dealt with. I took out a small $2000.00 loan for medical. Payments were set up on auto pay for the - of every month for $92.00. Plus i was making extra payments on top just to pay it off quickly. I noticed that online said paid but nothing was pulled from my bank. I called a number of times always getting the same answer. Your account is paid and no payments due. Then I called again to make sure on -. After receiving an email my account is past due. Talked to - at - - confirmed my $300.00 paymen... |
LendKey Technologies, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled May 13, 2016 - My problem concerns Lendkey Technologies , Inc. ( Lendkey ), and their " next business day '' payment processing policy for student loan borrowers. Lendkey allows borrowers to make a direct payment only on the - of each month, which is also the day the payment is due. However, if the - falls on a weekend or holiday, Lendkey processes the payment on the next available business day. This oftentimes lengthens the billing cycle by 1-3 days. Interest continues to accrue during the extra days, resulting in higher payments over the life of the loan for the borrower. This practice is unfair an... |
LendKey Technologies, Inc. Consumer loan shopping for a loan or lease November 20, 2015 - In attempting to refinance my student loans into a variable rate I was preliminarily approved at Lendkey. In order to proceed I had to acknowledge that I may be required to open an account and that my credit ( soft hit ) would be pulled to conditionally approve me and send to a lender that fit my criteria which I was fine with. Once my preliminary credit ( soft hit ) was run they sent me to the - Credit Bureau out of - -. The - - - ran my credit ( hard hit ), approved me and then sent me a link to open the account that was necessary. When clicking on the link it required that... |
LendKey Technologies, Inc. Student loan dealing with my lender or servicer September 22, 2015 - I am co-signer on student loans in my son 's name at LendKey. Last Friday, - -, I received a message from LendKey and returned the call after checking the status of the loans at the LendKey site on-line. The party answering was also on the loan screen at the same LendKey site, but his information did not match mine as my screen showed - past due loans ( 43 days and 10 days ) while the LendKey representative indicated the same - loans on his screen were each 11 days past due. At any rate, upon my request the LendKey rep indicated that the total amount past due on both loans was less... |