Review and analysis of over 130 Other Mortgage complaints against Selene Finance
Selene Finance consumers have reported over 130 official complaints related to Other mortgage. Out of the 130 consumer complaints against Selene Finance, 12% were disputed by the consumer (i.e. the consumer was not happy with how Selene Finance responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Selene Finance resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Selene Finance Mortgage loan modification,collection,foreclosure June 3, 2016 - Selene Finance and - got my Discharges bankruptcy for a Mortgage loan from - - - and Selene has me on all - credit reporting agency that I owe the mortgage like - giving me bad credit ... I would like my credit fixed ASAP and Selene to be sued so I can buy the house I was shot down trying to get a mortgage because of these crooks. It was all set to go and the final credit repot was pulled and they just did this to me -/-/2016 I am not happy ... we will be homeless because of them we gave notice on out apt . to move into our home that was denied now because of Selene Finance... |
Selene Finance Mortgage loan modification,collection,foreclosure April 29, 2016 - I have a mortgage loan that is delinquent not by my hands. I have received state assistance for the past year and tried working with the mortgage company for some kind of relief. They have not returned any calls I get statements mailed stating I owe one amount and when I call customer service they say a different amount. I have owned my home for 22 yrs. I have recently accepted new employment which will enable me to make my payments. I have called to work something out with them the only thing I am getting is a run around. The worst thing about this is this company is only the servicer of the ... |
Selene Finance Mortgage loan servicing, payments, escrow account April 21, 2016 - In getting the necessary paperwork for a mortgage refinance, the Bank that is doing the refinance ( - - Bank ) requested a loan payoff statement from the current holder of the loan ( Selene Finance ) on - -, 2016. - - Bank has made at least - follow-up requests and Selene has still not provided the statement. I called Selene personally on - - and again on - - virtually demanding a response. Their response to me on the - was that it would take a minimum of five days. After I demanded that the clerk follow up with a supervisor she came back on and said that I ... |
Selene Finance Mortgage loan servicing, payments, escrow account December 10, 2015 - To whom it may concern : After several years I am finally able to refinance my mortgage. In requesting my payoff there was a " corporate fee '' /escrow fee added to my outstanding mortgage balance of $11000.00 that according to the current loan servicer - - was transferred from Selene Finance - -/-/2011. I recall I used to pay my own property taxes and insurance directly, when my original loan originator - - sold my servicing to Selene they began to impound my property taxes and insurance. There was an arraignment of escrow payment to cover the amount that was paid out ... |
Selene Finance Mortgage loan modification,collection,foreclosure December 9, 2015 - My loan was originally with - - -. After putting in at least - modification packets it was sold to a company called Selene Finance in -/-/-. I received a letter stating that my most recent modification packet was also sent along with our loan. However of course Selene says it did n't receive the information so we had to resend a new packet to them. All of this information was sent and now we are being told after receiving a letter with a check off list of all the documents that were sent that they do n't have them and we are to overlook the letter. That 's not the worse part o... |
Selene Finance Mortgage loan servicing, payments, escrow account November 12, 2015 - Selene Finance is two months delinquent with our Escrow refund after we left the company ( also due to their terrible service ). We received a letter stating the refund was sent on -/-/-, and have called them over 10 times since then, assured each time that the payment would be remitted. They will not disclose to us what notes have been taken on our file, and are not remitting our money. ... |
Selene Finance Mortgage settlement process and costs October 7, 2015 - We are a restoration company and we did repairs for a homeowner after a fire. Their homeowners insurance carrier paid the claim and as usual the funds came in a check with the mortgage carrier named on the check. Selene Finance has been holding the funds for nearly 8 mos. and is refusing to pay out. We have complied with dozens of requests, repeatedly, submitting the same paperwork and the same authorizations. For 4 months now we have been stuck in a cycle of Selene saying we are not on as a third party to speak to. We submit the authorization again, and they ask for the entire package to be s... |
Selene Finance Mortgage application, originator, mortgage broker June 22, 2015 - We we prey as first time home buyers that were not represented at closing so did not fully understand any of it. No disclosures on the issues of the home. The loan was through - - and - who closed due to fraudulent loans and so our second payment ever was rejected back in 2009 the loan has transferred - and no they are foreclosing since we ca n't afford an attorney we are lost with no options. Except the fact the original loan was predatory. We would like to have a payment reduction and a chance to keep our home. Please help.. Are issue is consistent with all the following descript... |