Selene Finance Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Selene Finance Mortgage department,

Other mortgage Loan servicing, payments, escrow account Georgia

Selene Finance is two months delinquent with our Escrow refund after we left the company ( also due to their terrible service ). We received a letter stating the refund was sent on -/-/-, and have called them over 10 times since then, assured each time that the payment would be remitted. They will not disclose to us what notes have been taken on our file, and are not remitting our money.

Selene Finance customer in Georgia
Nov 12, 2015

* Source: CFPB Complaint Database

Selene Finance response to complaint:
Closed with explanation

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