Review and analysis of over 67 Fha Mortgage complaints against Dovenmuehle Mortgage Inc.
Dovenmuehle Mortgage Inc. consumers have reported over 67 official complaints related to FHA mortgage. Out of the 67 consumer complaints against Dovenmuehle Mortgage Inc., 27% were disputed by the consumer (i.e. the consumer was not happy with how Dovenmuehle Mortgage Inc. responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against Dovenmuehle Mortgage Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Dovenmuehle Mortgage Inc. Mortgage settlement process and costs June 2, 2016 - I had a flood in my home earlier this year due to refrigerator line leaking. I sent my insurance checks to Dovenmeuhle Mortgage company 3 MONTHS ago. For the past month, they have had all requested ( and needless ) paperwork completed and a promise to have their inspector set up an appointment so the repairs can be verified. One month and many conversations, and emails later, and I have yet to hear from an inspector. In the meantime, I 'm out $ -, AND I 'm paying interest on my credit cards because of all the work performed.... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account April 4, 2016 - On - -, - I had a water back up into my home. - - -, - a remediation company removed sheet rock, took up floors, and determined cabinets would need to be moved from the home. They had fans in the home until - -. The insurance company wrote a check at this time for $28000.00. This was mailed to the mortgagee company on -/-/-. An additional check from $10000.00 was sent on -/-/-. The only checks I have received to pay for my repairs was $480.00 on -/-/- and $12000.00 on -/-/-. I was told on -/-/- they would pay - ... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account March 8, 2016 - I received a letter telling me my mortgage was going up to - per month from -. The reason I 'm being given is that my escrow was short. According to the servicer 's records, in -/-/-, my starting balance in my escrow account was -. I refinanced my home -/-/- with - -, whom allows their mortgages to be serviced by Dovenmuehl. At that time, my interest dropped by .75 %, as well, my MIP went. From - per month to -. My previous mortgage had just gone up to around - due to an increase in hazard insurance premiums from - to -, which was our reason for the stre... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account December 11, 2015 - To login to Dovenmuehle bank in order to pay my mortgage I put in my registration information.They required new registration in - - - 2015 I re-registered.- when I went to login their system said I need to register.When I try to register the system says I already have an account and am registered.I was locked out and could not pay.I called and spoke to - and she said to speak to their Web support - 2015 .The Web support representative could not help me.I sent them e-mails and finally had to pay by using - for an additional $9.00 on - - 2015.Here it is - -... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure November 24, 2015 - We are writing to you because we were encouraged to do so by a credit consultant even though our complaint involves incidences that happened about 2 years ago. On -/-/- we were granted a Special Provisions Agreement by Dovenmuehle Mortgage through their Loss Mitigation Program due to a medical hardship. In light of that we were mindful about making our payments on time. At the end of - we mailed our - 's mortgage payment, however it was n't until later in - that we discovered that the Post Office made an error and mis-sent it and the mortgage company never received it. I followe... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account November 23, 2015 - Our mortgage company bundled our sewer tax into other bills paid out of our escrow for several years. Then suddenly the sewer tax stopped being paid. We called and Dovenmuehle told us that this was an error and that they would submit the payment. This happened two years in a row, then last year they told us that they did not pay sewer tax and apparently had never paid the past due sewer tax. While we tried to figure this out, the city put a lien on our house and charged us late fees and interest. I spent a few weeks working with people at - - ( the company that holds our mortgage and sol... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account October 21, 2015 - I submitted payment plan and payments to my Mortgage company and also spoke to a representative stating what I was doing to bring the loan current and the payment were not put towards the loan and now my home is in foreclosure. The representative did not inform me that my home was in foreclosure. I am requesting the notes that were inputed on my account to prove that I spoke to and was assured that the payments were made. ... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure September 24, 2015 - We started a short sale process with Dovenmuehle Mortgage of - - Illinois in - of this year. They have delayed the completion of this process over the last 3 months. Short sale was necessary because they had refinanced my mother 's property for more than it was worth at the time and left her with more debt on the property than a normal sale would pay off. She had to move out of her house due to declining health and had to resort to short sale to keep from going further in debt with a normal sale. Attached are the requests for information which have all been supplied by our agent with ... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account September 16, 2015 - unable to check my balance or any other information about my loan over the phone or online. spoke to numerous customer service personnel .no one able to tell me why i can not access my account .tired being on the phone 45 minutes at a time back and forth transferring from department to department ... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure June 24, 2015 - My client needed to request a loan modification after the death of her husband. We called the servicer together to get the appropriate package and submission instructions. -/-/Package was submitted via email-/-/2015, a follow up email sent with copy of package attached-/-/2015-Phoned servicer-Rep stated they had no TPA-NOTE TPA is Page - of Package-/-/2015-Emailed package a - time-/-/2015-Servicer still states no TPA-Pulled TPA, scanned individually and emailedTo date, no acknowledgement of TPA from servicer. They do however keep sending my client information telling her to con... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure June 9, 2015 - I have been with Dovenmuehle mortgage since -/-/- and have been disgusted with the dirty tactics this company uses and how they do business. For the past - years I have been experiencing difficulties keeping up with my mortgage payments and have recently went through a loan modification that did NOT help me. The interest rate and payment went up and I 'm now being threatened with foreclosure. I am - payment behind and I have made a payment but Dovenmuehle is literally holding the check because they want all - payments at the same time. Last summer I had a - and hit my house ca... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account June 8, 2015 - - - - in - Colorado subbed out my mortgage processing to Dovenmuehle Mortgage. On - -, 2015 I sold my house and - requested a mortgage payoff. Dovenmuehle provided a mortgage payoff of three month MIP when it should have been two months. They required that we pay $1200.00 when I only owed $840.00 for an overpayment of $420.00. We discovered this error on the day of closing, but they required we pay the incorrect amount and told me that they would refund the difference when - - wired them the incorrect amount on - -, 2015. I spoke with Dovenmuehle by phone... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account May 31, 2015 - I can not pay my mortgage loan online if it 's a weekend day. This was n't always the case. I 'm sure many people can relate to having to wait up to the last day a payment can be made to pay if without getting a late on their credit report. I have had issues with only having access to making payments via the Internet due to a phone not being available. I have made payments online on weekends before and they post that Saturday or Sunday no problem. In the past year apparently they changed their policy ( never received any policy changes updates ), and these payments I made were not credited unt... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure April 30, 2015 - On - -, 2015, a request for a loan modification was submitted by a HUD approved counseling agency to Dovenmuehle Mortgage on behalf of - - -. The file was submitted with all required documents per servicer 's check list. On - -, housing counselor contacted Dovenmuehle to review file and was told they did n't have it. Resubmitted file. On - -, 2015, borrower received missing items letter. Housing counselor collected all required documents and submitted to Dovenmuehle on - -, 2015. Called Dovenmuehle on - -, 2015 and was told file was in review. Called Dove... |
Dovenmuehle Mortgage Inc. Mortgage loan servicing, payments, escrow account April 13, 2015 - I have had my mortgage since -/-/- and have made timely payments for the past - years. I refinance in -/-/- and the mortgage company messed up my FHA account number. They did not close the old account number out and were sending my escrow payments to the old FHA case number. They sent me a mortgage increase statement at the beginning of the year showing an escrow shortage of over $5000.00. I 've been working with the mortgage company to correct this issue for - months. They figured out the escrow account problem but then stated that my MPI payments were never made during the ... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure April 6, 2015 - in -/-/- we purchased a manuf home and obtained fha financing- to date- tax districts list prop as lot only- manuf home is still listed under previous owners. When i turned - i was trying to apply for over - exemption-this is when i was told they is not home listed on property. I recieved overage check from dovenmuehle for - i contact them to let them know this was a mistake and i send the check back in -/-/- this has never been resolved. In -/-/- we were contact by attorneys from the - law center asking us if we wanted to modify our mortgage- They asked us to send t... |