Dovenmuehle Mortgage Inc. Mortgage Complaint

Dovenmuehle Mortgage Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Connecticut

Our mortgage company bundled our sewer tax into other bills paid out of our escrow for several years. Then suddenly the sewer tax stopped being paid. We called and Dovenmuehle told us that this was an error and that they would submit the payment. This happened two years in a row, then last year they told us that they did not pay sewer tax and apparently had never paid the past due sewer tax. While we tried to figure this out, the city put a lien on our house and charged us late fees and interest. I spent a few weeks working with people at - - ( the company that holds our mortgage and sold the servicing to Dovenmuehle - in - of 2015 to get it figured out. Finally I was told that the past due amounts and additional interest had been paid. We got a new sewer tax bill in - and apparently the money that we had been paying toward the actual bill had been put toward the fees Dovenmuehle was supposed to pay, and now we were late on the current bill. We also saw that there were - charges for " hospital tax '' billed on one day from our escrow. I called - - again and was told that those payments were toward the late fees which - was supposed to pay - so they took our money out of escrow to apply toward bills they had promised they would pay and called it something else .... I do n't know if they were trying to cover up that they were taking our money to pay for their mistake or what. But to this date, the issue that has been going on for years has STILL not been corrected, even though - - repeatedly assured me in - that I did not need to worry about it, it was all taken care of.