Dovenmuehle Mortgage Inc. Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Dovenmuehle Mortgage Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New York

I have had my mortgage since -/-/- and have made timely payments for the past - years. I refinance in -/-/- and the mortgage company messed up my FHA account number. They did not close the old account number out and were sending my escrow payments to the old FHA case number. They sent me a mortgage increase statement at the beginning of the year showing an escrow shortage of over $5000.00. I 've been working with the mortgage company to correct this issue for - months. They figured out the escrow account problem but then stated that my MPI payments were never made during the transition from the old mortgage company to the new -. Now their stating that I have an $ 800+ shortage. I received a reimbursement check approximately - years ago for about $300.00. I explained that if I should n't have recieved that check I would be happy to repay the $300.00. but they can not seem to figure out why I have this shortage of over $800.00 from my missing MPI payments. I have never short payed my mortgage, nor have I ever been late on paying. I feel that there is some illegal actions occuring and want my mortgage and the mortgage company investigated.

Dovenmuehle Mortgage Inc. customer in New York
Apr 13, 2015

* Source: CFPB Complaint Database

Dovenmuehle Mortgage Inc. response to complaint:
Closed with explanation

Consumer disputes how Dovenmuehle Mortgage Inc. handled their complaint

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