Review and analysis of over 730 Checking Account complaints against Fifth Third Bank
Fifth Third Bank consumers have reported over 730 official complaints related to Checking account. Out of the 730 consumer complaints against Fifth Third Bank, 15% were disputed by the consumer (i.e. the consumer was not happy with how Fifth Third Bank responded to their complaint) and 100% were processed in a timely manner. 28% of consumer complaints against Fifth Third Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Fifth Third Bank Bank account or service problems caused by my funds being low December 31, 2015 - On - -, 2015 I viewed my online checking account through 5/3rd banking and I realized I was in an overdrawn state of $ -in my checking account. I was charged recurring for 3 days on - -, and - without notification that my account was in a negative state. Upon paying the balance I called the customer service at - and spoke to both a - and his manager - and I complained that I was not notified via email or even by phone that I was in a negative state. I did however receive a letter on the - of - stating that my account was overdrawn. I told both gentleman that it... |
Fifth Third Bank Bank account or service account opening, closing, or management December 28, 2015 - Fith third bank ( contribution reference # - ) reported inacurrate information to Early Warning system. As a result it reflects my report in a very bias way. After contacting Fith third bank on this matter, they ask for my information to see if they could resolve the matter. I.E. my account number or debit card number -, Business name - - - personal name - - -. After giving this info they informed that they didnt see anything that was reported. So im asking for this matter to be investigated and release of any negative info on my report .Thank you ... |
Fifth Third Bank Bank account or service problems caused by my funds being low December 17, 2015 - Description of the complaint I had several transactions process overnight same time as my payroll deposited. - transaction was a - withdrawl it was - transaction that was split into - total debits as each item shipped. This resulted in a total of $180.00 in fees for $140.00 worth of purchases. My account was never in the negative that I saw as it all posted at the same time when I looked at my account in the morning this occured everything seemed fine. Later that morning $180.00 in fees were pending. I called and spoke with - who told me my direct deposit should negate the... |
Fifth Third Bank Bank account or service using a debit or atm card December 15, 2015 - On - - - i went into - on to use my ATM i withdrew - the - was coming out crooked when i reached to grab the side that was coming out the most the door shut causing half of the other - to get stuck so i was left with a half of the - in my hand upset. so i transferred - from my saving to my checking thinking if i did another transaction my other half would come out with the new - well that did n't happen .i asked the cashier what i need to do she advised me that she does not own the atm. so i went to my car to call the bank they understood what happened and credite... |
Fifth Third Bank Bank account or service deposits and withdrawals November 25, 2015 - Had funds taken out of my acct that were not supposed to be from my account. Saw the check withdraw of $630.00 called and after a 20Min call was told bank mistake would try to credit account would take up to 48 hours. Later that day curious checked my acct to find that my acct was not credited but again debited another $630.00. Called talked w - acct customerService and was told hopefully can credit acct tomorrow but wo n't find out until tomorrow what? The second charge was pending just reverse was told could not so now I am waiting on - credit! Help!!! ... |
Fifth Third Bank Bank account or service account opening, closing, or management October 27, 2015 - I 've had a checking, savings, pre-paid cards and business checking for 1 year with Fifth Third. I have had issues with the bank the entire time I had an account. The bill pay did n't work correctly and I called several times because the bills did n't get paid on the correct date that the bank GUARANTEED. I received debit cards for the business checking that never worked. One night we were in the bank in the winter, going in and out the branch because they did not have an inside ATM - another disadvantage ) and the representative could not get the cards to work. They sent the cards several ... |
Fifth Third Bank Bank account or service deposits and withdrawals October 26, 2015 - On - -, 2015, I made a $100.00 cash deposit into my checking via ATM location # - located at - - - -, -, IL. This ATM belongs to Fifth Third Bank. A deposit slip printed from the ATM showing my correct ATM card number, the date, and the deposit amount of $100.00. The following business day, I checked my online access account with Fifth Third Bank. The deposit had not posted. I called the - branch office at - and explained the situation to the teller who answered. I was advised that I would need to call - and file a dispute. I called and filed. Case number -... |
Fifth Third Bank Bank account or service account opening, closing, or management October 15, 2015 - Wanted to close my bank account @ - bank. I was told there is a fee for closing account of $50.00 to close the account plus other service fee. After being on the phone for 2 hours trying to get this resolved, I get the vague answer that within banking guide lines that they have to charge a fee. Got a run around where they have transfered my call - times and the - agent said they could waive the fees. I originally open this account -/-/- when it was - bank and now - ... |
Fifth Third Bank Bank account or service deposits and withdrawals October 14, 2015 - Fifth third Bank appears to be structuring their checking account transactions so as to generate more overdraft fees for themselves. More specifically, it appears as though they 're delaying the posting of transactions, and fees to generate more overdraft fees. I had an insurance payment of $160.00 on -, which showed as paid on - by the insurance company. Fifth Third did not post this to my account until -. Then, on - before - I made a withdrawal from a non-Fifth Third ATM. They did not deduct this from my available balance until - ( posted on - ). They also delayed tran... |
Fifth Third Bank Bank account or service account opening, closing, or management September 16, 2015 - I had ask Fifth Third Bank on - in - - Florida, to close out my account because I had a lot of unauthorized stuff coming out of my account. I went and talked to - in that branch in the end of - of 2010 she was very rude and would not close out my account she gave me no expiation of why she would n't. I had money going into the account every week but they would take out the debts first and then the credit the check. Which caused us overdraft and then they charged all these fees. These - things not closing out my account and take out debts before crediting my checks that went i... |
Fifth Third Bank Bank account or service using a debit or atm card September 15, 2015 - On - -, 2015 my son and I made a cash deposit into our checking account at our bank at - - - - in - OH. It was - We deposited $2200.00 in cash. The ATM receipt showed we had only deposited $600.00 We were shorted $1600.00. I called the banking center. It was closed. I immediately called the after hours Customer Service phone number to report this. They assured me that they would investigate. I was assigned a Case Number ''. The bank made a provisional deposit '' the next day for a total of $1600.00 We heard nothing else from the bank until - -, 2015 when... |
Fifth Third Bank Bank account or service problems caused by my funds being low September 15, 2015 - Went into branch -/-/15 ; made cash withdrawal of $610.00 before - ; next evening, -/-/15 after - called auto system to check balance ; I was given an amount of over $600.00 by the automated teller ; was assured by customer service agent that the amount of the balance quoted was correct and it was from my employment ; transactions were made ; I was charged overdraft fees all because someone in the branch did not do their job correctly and I was led to believe this money was available. If cash is withdrawn from an account, how can it still be there? I thought it was a bonu... |
Fifth Third Bank Bank account or service problems caused by my funds being low July 17, 2015 - i went in to locate 53rd bank - - - - -, OH - wanting a explanation on why in being charge overdraft fee, they no explanation on what chagers cause the overdraft and why i being charged $74.00 in fees when the fee should be $37.00, spoke with branch manger and she talked on me like i dont keep any record on my account, ask to close my account and was told i could not close my account ... |
Fifth Third Bank Bank account or service account opening, closing, or management July 13, 2015 - I opened an account with 53rd bank and I made a $100.00 deposit into that account,2 days later they closed the account, they never sent me my money back and they reported my name - saying I still owed them money.But I did not make one single transaction in this account!!! ... |
Fifth Third Bank Bank account or service deposits and withdrawals July 8, 2015 - I lost my card. Somebody had deposited fruadulent checks and cashed them in a different state fifth third bank stated they would fix the problem. they sold my account to a collection agency and the thief also took - out of my savings ... |
Fifth Third Bank Bank account or service using a debit or atm card July 6, 2015 - On - -, 2015 I deposited $200.00 into the Fifth Third Bank ATM on - - - -, in -, NC -. During my deposit the ATM shut down while taking my money. I immediately went into the bank and explained what had occurred to the bank manager. The manager stated that the bank would give me a provisional credit in the amount of the deposit, which they did within the next business day. However, on - -, 2015 I checked my balance and found that the bank had debited back out the same amount. I called the Dispute Resolution Team at - and was told that someone would give me a c... |
Fifth Third Bank Bank account or service deposits and withdrawals July 3, 2015 - On - -, 2015 a freeze was placed on my checking account. The original freeze on my checking account totaled $320.00. On - -, I made a debit card purchase for $19.00 and the bank refused to pay. On - -, 2015 my employer deposited a checking into my checking account for $1000.00. On - -, 2015 the bank confiscated my payroll check from - -, 2015, for $1000.00. My check was garnished for child support prior to direct deposit from my employer. I asked the bank manager at - - - - -, NC with no resolution on - -, 2015 and again on - -, ... |
Fifth Third Bank Bank account or service making/receiving payments, sending money June 28, 2015 - My bank account has clearly been infiltrated by a thief. Today, while on vacation, I checked my account online. There is a record of all withdrawls i have made within the last 7 days. There is a deposit made by my employer. The amount of money in the account is short the exact amount of the employers deposit. That is the second time this month that money has been shorted from my bank account with FifthThird Bank. I need to switch banks and I would like to get that money back. ... |
Fifth Third Bank Bank account or service using a debit or atm card June 14, 2015 - An unauthorized debit was made on my debit card. In another state. Same day debit was made by me in my home state. Looking at the timeline it 's obvious I could not have made the purchase. I requested a new card and disputed the claim. The bank has denied and will be redebiting my bank account. ... |
Fifth Third Bank Bank account or service problems caused by my funds being low June 11, 2015 - I was charged a $50.00 overdraft fee in - of my checking accounts by Fifth Third. I feel that $50.00 is an egregious amount. Furthermore, I have - other checking account, a savings account, and an equity line of credit that all could have been used to cover the funds. I just do n't understand why they ca n't take the funds from other accounts that have thousands of dollars in them. Yes, I did accidentally write check and forget to do an internal transfer from savings to checking but I feel like there should be an automatic linking of accounts. According to the paperwork when I receiv... |
Fifth Third Bank Bank account or service problems caused by my funds being low June 2, 2015 - I had an automatic payment scheduled for my car insurance to come out on - -, 2015. Since the direct deposit for my payroll was - -, I normally would have asked the insurance company to delay a few days to ensure funds availability, however on this occasion I forgot. Realizing my mistake, I checked my account several times during the day and evening on the - to see if the payment had been posted but the transaction was not listed on the website. In the event that the payment was posted on the -, my plan was to borrow funds and deposit it into the account via ATM before -. ... |
Fifth Third Bank Bank account or service account opening, closing, or management June 2, 2015 - On - -, 2015 Fifth Third closed my checking account without notifying me. On - -, I went on line to check my balance and seen the account closed. I Called the - office in - Florida immediately, spoke to -, asked him why the account was closed and he said they did not want my business. I told him I would pick up the check, he said I could not pick up check, it was mailed to me on - -. On - - I called and spoke to -, told him I still did not receive the check and he said it would take 5-7 business days for me to get the check in the mail. On - - I called... |
Fifth Third Bank Bank account or service account opening, closing, or management April 28, 2015 - I had an old account with firth third bank back in -/-/-. I paid the overdraft fee at the branch. to date this this information is still showing up in my check systems history. theyare reporting the account as inaccurate. ive given the documentation of payemetn ( - ) separate times. It is still on my report as of today - -. Im extremely furious and I wont them to be geld accountable for this inaccuracy, and remove this information. ... |
Fifth Third Bank Bank account or service account opening, closing, or management April 24, 2015 - Order of events:1 ) I was notified of Bank Branch closing ; I recognized no other branch was convenient. 2 ) I entered Branch and asked to have my accounts closed immediately ; They stated completed. 3 ) Fast forward to yesterday. Attempted to add my name to newly married wife 's bank account in a different state ; Told by bank that I owed money on old - bank account due to auto pay against the account after my closure of it ... 4 ) I was willing to pay the amount though I should not have to. They say account debt sold to - -. 5 ) - - states 5/3 bank took back debt on -/-/2014... |
Fifth Third Bank Bank account or service account opening, closing, or management April 20, 2015 - banking promotion is not applied although all conditions met, incorrect information relayed through secured messaging. At times I 'm referred to their internal marketing area? not sure why I need to contact them. Requested escalation and referred that I visit the local branch which is not convenient to visit -I commute for work. ... |
Fifth Third Bank Bank account or service problems caused by my funds being low March 30, 2015 - I had an account with fifth third bank that I had not used in over a year. There was a single deduction still being made from the account that I was unaware of. I was notified by an automated phone call that there was a problem with my account which prompted me to call the bank. Upon making this call I learned that there was an over draft ; informing me that the account - that I thought was inactive - was actually still being debited. I asked the individual how I could bring the account current ; the option of just paying the debt via a credit card ( which I later found out would have been a... |
Fifth Third Bank Bank account or service making/receiving payments, sending money March 24, 2015 - I contacted Fifth Third Bank -/-/2015 via - regarding the status of my checking account due to Decline of a payment for - on -/-/15 by the bank. As of -/-/15 I had over $4400.00 in my checking account and it has disappeard. I am alleging it is a scam because the personnel at the bank through an outside party back in - - stole $ 8K from my checking account and never replaced it even though I have - times a month called, sent letters and personally gone to the bank - TN the have yet cooperated with me and when asked for the fraud dept to discuss this issue t... |