Review and analysis of over 126 Conventional Adjustable Mortgage (Arm) complaints against Residential Credit Solutions
Residential Credit Solutions consumers have reported over 126 official complaints related to Conventional adjustable mortgage (ARM). Out of the 126 consumer complaints against Residential Credit Solutions, 25% were disputed by the consumer (i.e. the consumer was not happy with how Residential Credit Solutions responded to their complaint) and 78% were processed in a timely manner. 0% of consumer complaints against Residential Credit Solutions resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Residential Credit Solutions Mortgage settlement process and costs April 7, 2016 - Residential Credit Solutions has reported to all credit bureaus that I was 180 days late on all payments from - - to - -. This account was protected under bankruptcy, and I was repaying as scheduled. The loan has since been paid completely off. RCS should be required to clear these late payment marks off my credit report to all credit bureaus. ... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure March 23, 2016 - First, the servicer, RCS, filed a foreclosure action when they had no cause. They claimed I had not made all payments on time, but at trial, I was able to show this was not true. Second, they then claimed that I had not provided all loan modification documents in a timely way. This was a last minute claim, and the plaintiff produced documents at trial that they had not provided during discovery. Their own records, which they hid from me until rebuttal, show that I had not only provided all documents, but that they had used fabricated, outrageous and irrelevant reasons to turn down each of my l... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account February 27, 2016 - I am filing a complaint against Residential Credit Solutions , Inc. ( RCS ) for three actions related to my loan. First and foremost RCS withheld $630.00 of my money that I had paid into my escrow account when they transferred my loan to a new servicing company ( - - - - -, hereafter - ). Second, after RCS sent me a transfer letter and - sent me a statement for my - payment, RCS sent me a - mortgage statement. Thus, I am being billed twice in one month by - companies for the same mortgage. Third, RCS instituted an improper increase in my escrow payment that occu... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account February 16, 2016 - Complaint : Mortgage Servicers I find it necessary to file this dispute with your agency to protect my home mortgage from further abusive financial practices. My Chapter - Bankruptcy Case was discharged, effective - -. In - -, under the plan, I made my final payment to the Bankruptcy Trustee, to pay the mortgage and after that paid the creditors mortgage service company. I paid the Creditor $3100.00 ( Without Notice of Mortgage Change ) in -. I paid $1600.00 in - upon recognizing a notice of mortgage change was not filed and that the service mortgage company was ba... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account December 6, 2015 - ( Entire letter will be mailed to the -. - address ) : Issues : increased payments, making payments, loan modification, forced into foreclosureI am being forced into foreclosure by RCS. There has been absolutely no assistance or help whatsoever. There has been plenty of hindrance from RCS. My first intro to RCS - under a different loan number - coming from - - - - my mortgage payments were under $1800.00. It seemed as if almost every two - three months I was making a different payment amount to my mortgage. I fell behind one month in my mortgage. Every time I tried making a pa... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure November 24, 2015 - -/-/-Attention : RCS Inc. Error Resolution/Information Request/Customer RelationsLoan # - : Short Sale Decline AppealDear Sir/Mam, I am formally requesting an appeal in reference to the decline of my Short Sale Application submitted on - -, -. The documents requested by RCS were forwarded in their entirety within the deadlines provided to complete the file. We have a qualified verifiable all cash buyer prepared to proceed. On - -, - RCS violated of the Department of Justice Settlement National Mortgage Servicing Settlements that prohibit lenders from dual tracking for... |
Residential Credit Solutions Mortgage application, originator, mortgage broker November 19, 2015 - Please refer to my Memo and Videos attached. A brief background - I found out -/-/- that - employee - I do not know who - placed me in a contract with a non-existent lender - - a New York Corporation as of -/-/-. An inside employee at - sent me further information concerning fact that someone was financially benefitting from my monthly payments and that my loan application was changed after I signed it i.e. increased my checking account balance to meet the guidelines to fund the transaction. I know this is identity theft. I have been asking the debt collectors - - -... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure November 16, 2015 - I have been trying to get my home sold in a short sale. On - -, the bank came back with a counter offer and said it needed to be accepted by - - or the file would be closed out due to an upcoming sale date in -. The buyers accepted the offer within an hour of the phone call from the bank. My attorney called the bank immediately to let them know it was accepted. The person assigned to my file ( - ) was not available, they spoke with the single point of contact ( - ) who was rude but said she would send a message to - letting her know it was being accepted. She said my at... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure November 12, 2015 - RCS Loan # -Investor - - - - - and - - - - - # -, - -, CA - -/-/- - serviced this loan for - -. A Notice of Default and then a Notice of Trustee sale were filed. The sale date was set for -/-/- at -. - called our clients and told them that they were required to move out of the property prior to the foreclosure auction. Unfortunately, our clients did - they actually left the state ). I am assuming you can guess what happened next .... - cancelled the auction and did not notify our clients. Our clients have believed for the... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure November 6, 2015 - Residential Credit Solutions Inc who was recently put under Consent Order by the CFPB continues its abusive debt collection activities illegally foreclosing on my property. ... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure November 4, 2015 - We have been dealing with RCS for the past year to complete a short sale. We did have an open Bankruptcy -/-/- due to financial hardship and to help us with - selling our property. In -/-/- RCS files a motion to release property from the Bankruptcy. According to them it was released, but we were never notified. In -/-/- with had submitted a strong buyer qualified to close on the purchase of - - - in - - California. RCS Bank order the appraisal and reviewed the offer. On -/-/- RCS counter offer at $ -. We then submitted the buyers counter at $ - after... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account October 20, 2015 - In - 2013, Residential Credit Solutions took over my mortgage from -. I set up an automatic monthly withdrawal to make the minimum payments and I mail them a check when I have extra money to put to the principal of the loan. My problem is that every time that I mail this company a check, they do not put the full amount to the principle as I direct them in an enclosed letter and on the remittance slip. In one case, they even turned off my monthly automatic payment without informing me. They have lost checks that I have sent them. They never return my telephone calls or e-mails. I have eve... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account October 8, 2015 - Our mortgage servicing company based in Texas called Residential Credit Solution is NOT offering us an option to communicate with them electronically to resolve an issue with slamming. Despite the fact that we are paying for property insurance, they are adding the amount to our mortgage balance. Their customer service front-line folks are unable to provide the source of the escrow funds and only provide the balance. They wants us to chase their escrow folks. It appears they are on commission and only care about collection. ... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure September 23, 2015 - I am writing to you in order to complain about a business situation between myself and the company, Residential Credit Solutions. It all started -/-/- when I filed bankruptcy for a house on - - in - Maryland. At the time it was was under the - - - mortgage company. After a period of time, it was then sold to the lending institution, Residential Credit Solutions. They kept calling me to make a choice of which to choose to include : do I want to keep the house, fill out a home loan modification packet, put it up for a short sale or what? This was all really strange, since ... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account July 18, 2015 - My mortgage was transfered to Residential Credit Solutions , Inc effective - 2015. I did not receive a new account number and payment information from the servicing company until mid -. Since then I have made payment as required monthly, however, residential credit solutions inc has not been applying my payments since - to date to my mortgage. Instead, they are charging me late fee monthly and reported the account as past due on my credit report. Every attempt to straighten out my account has failed. I was promised several times that they will apply my payments but nothing has happene... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account July 8, 2015 - My mortgage was recently sold to Residential Credit Services ( RCS ). My current interest rate is 2 %, but RCS has been charging me 3 %. I am going on week - of trying to get it changed, they have acknowledged the error, but it is still at 3 %. I am getting ready to sell my home and need this corrected and the incorrect amount that has been applied to interest needs to be applied to my principal balance. I also have never received any buyer/owner incentive that my HAMP modification indicated I would be receiving ( $83.00 per month or $1000.00 per year ). I am approaching my - year in... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure July 7, 2015 - Residential Credit Solutions Inc took over the servicing of our loan from - on -/-/15. They are overwhelming us with mail. We are on the unemployment program which they acknowledge but still send notice threatening us almost daily which i do not think is legal. ... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account June 24, 2015 - I Have been requesting a loan payoff or Satisfaction of Mortgage from Both RCS ( Residential Credit Solutions , Inc. ) my last known Servicer and - the previous Servicer since - 2014. As per Florida Statue - a loan payoff must be provided within 14 days of the written request. All I have obtained from both of these lenders is a run around each pointing finger at the other. It is ridiculous that the CFPB that was created to protect the public from these Lenders not following the law will not help me. They have ignored all requests and continue with the run around. See most recent respo... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure June 23, 2015 - As a result of the financial crisis and diminished household income during that time, my mortgage fell into default in -/-/-. Subsequently, the plaintiff, and alleged owner of my loan, Deutsche Bank National Trust, filed a Mortgage foreclosure action in -/-/-(See exhibit -). After researching numerous programs for assistance, I filled out an application with the - Help Program which executes the Federal Hardest Hit Fund for our area. This application was initiated in -/-/- (see exhibit -). As I'm sure you are aware, the Federal Hardest Hit Fund, along with most other as... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure June 16, 2015 - I HAVE A FORECLOSURE SALE SCHEDULED FOR -/-/2015. I HAVE APPLIED FOR MORTGAGE ASSISTANCE, BUT BECAUSE OF SLOPPY AND INCOMPETENT PROCESSING OF MY REQUEST FOR ASSISTANCE I WAS DENIED. I DISCLOSED ALL MY INCOME INCLUDING RENTAL INCOME AND TRUST INCOME. THE RENTAL AND TRUST INCOME WAS NOT CONSIDERED IN THE UNDERWRITING DECISION. THIS INCOME WAS IGNORED AND I WAS DENIED. I WAS TOLD THAT DESPITE THE FACT THAT I FULLY DISCLOSED ALL MY INCOME I WOULD NEED TO RE-APPLY FOR THEM TO CONSIDER ALL MY INCOME WHICH WOULD INCLUDE THE RENTAL AND TRUST INCOME. IN ADDITION, I HAVE NOT RECEIVED A WRITTEN DEC... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account June 14, 2015 - have pending foreclosure in court for - years due to false presumption of servicer - to breach HAMP gov program to which i have been qualified in first place. After denial I have served TILA resscision notice on base of numerous TILA RESPA violations in original contract. After all there is - servicer pretending to have right to resided contract and keep accruing fees and payments which make my mortgage absolutely not fordable and in fact I have been defrauded of opportunity to keep my property on HAMP gov program. ... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure June 3, 2015 - In - 2015 my mortgage company RCS requested to lift the bankruptcy protection that I have on my home and allow the foreclosure process to begin. They informed my attorney that I was - months in arrears. It was determined that they had placed - payments in a suspense status and had never applied the payments to my mortgage. I was forced to present them with proof that these payments had be deducted from my bank account which they have on record. This also meant that the year end - calculation was incorrect. the year end - reported that I paid - interest. The corrected amount w... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account May 20, 2015 - - is reporting a mortgage with Residential Credit Solutions being delinquent 120 days as of -/-/-. This loan was paid off in full in -/-/-. RCS was responding to a dispute and sent incorrect info. I 'm in the middle of applying for a new mortgage and this is a big concern. ... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account May 1, 2015 - My complaint is against RCS Residential Credit Solutions , Inc, My loan was transferred to them few years ago, it has been a big headache until today. I loss my - in -/-/- I ask them to please help me to get a loan modification but they did n't help me, all my financial problems leading me to file a Bankruptcy Chapter -, trying to re organize my debts making - payment along with my mortgage payment. I have submitted a loan modification package on -/-/-, I have called every week to the bank asking for my loan status and they just tell me is denied but I have nothing received ... |
Residential Credit Solutions Mortgage loan modification,collection,foreclosure April 23, 2015 - this file has been full of irregularities starting with lender stating that husband does not live at the property we are trying to modify lender is basing on credit they obtain not taking in consideration all evidences that we have submitted such as our own credit report showing primary residence, paystubs, bank statements, credit card statements and by lender taking months to review it makes it more difficult for our modification to be approved the latest denial letter shows that it is not difficult for lender to approve modification after we make our own calculation and addressed the lender ... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account April 22, 2015 - My mortgage services is Residential Credit Solutions. To pay the mortgage only line they charge a minimum $5.00 fee. Not wanting to pay the fee, I am forced to mail a check every month. the last 3 months, despite mailing the payment in at least 5 days in advance each time, RCS does not process the payment until -+ weeks after the payment has been mailed. They then charge a late fee for receiving the payment after the - of month. They should not be charging a fee to accept an on time payment processed online thorough their website. they claim they are not a bank so there fore they have ... |
Residential Credit Solutions Mortgage loan servicing, payments, escrow account March 29, 2015 - Residential Credit Solutions continues to charge $52.00 late fees even if the payment is received on time. I have all bank confirmations of timely payment thru - - - 's online bill pay and they will not reverse the charges. I 'm not sure how they ended up with my loan but it was sold to them. ... |