Residential Credit Solutions Mortgage Complaint

Residential Credit Solutions Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Maryland

My mortgage was transfered to Residential Credit Solutions , Inc effective - 2015. I did not receive a new account number and payment information from the servicing company until mid -. Since then I have made payment as required monthly, however, residential credit solutions inc has not been applying my payments since - to date to my mortgage. Instead, they are charging me late fee monthly and reported the account as past due on my credit report. Every attempt to straighten out my account has failed. I was promised several times that they will apply my payments but nothing has happened to date. I have copies of processed checks to proofs.