Residential Credit Solutions Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Residential Credit Solutions Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure South Carolina

As a result of the financial crisis and diminished household income during that time, my mortgage fell into default in -/-/-. Subsequently, the plaintiff, and alleged owner of my loan, Deutsche Bank National Trust, filed a Mortgage foreclosure action in -/-/-(See exhibit -). After researching numerous programs for assistance, I filled out an application with the - Help Program which executes the Federal Hardest Hit Fund for our area. This application was initiated in -/-/- (see exhibit -). As I'm sure you are aware, the Federal Hardest Hit Fund, along with most other assistance programs, has certain requirements in order to complete the application and receive the assistance. In this case, and in order to comply with the program requirements, the past due amounts must be provided and the fees itemized in order to complete the application process. Shortly after beginning the application process, I contacted the - law firm which is the firm representing the plaintiff. I requested documentation in compliance with the South Carolina Help Program (Federal Hardest Hit Fund) program requirements. The - attempt by the plaintiff's law firm was in -/-/- (see exhibit -). As you can see, the fees and costs were lumped together in


Numerous other attempts were made during the past 3 years to obtain a reinstatement letter in compliance with the program requirements. The most recent correspondence being in -/-/- (see exhibit -). As you can see in this letter, the fees and costs are again lumped into one amount and this is again not in compliance with the requirements of the program. - footnote with this letter is the fee and cost number is lower than the -/-/- letter. This leads me to believe that some of the fees and costs are now lumped into the delinquent payments and advances number. However, without a specific break down of each number, I cannot correctly determine their containment. As a caveat to this situation, the South Carolina - Court implemented an intervention requirement for Mortgage Foreclosure actions in -/-/-. - of the provisions of this order is specified below: (c) that the mortgagor has been afforded a full and fair opportunity to submit any other information or data pertaining to the mortgagor's loan or personal circumstances for consideration by the Mortgagee.In a letter to the - Law Firm, I requested additional time in order to submit accurate tax returns which best reflected my financial situation (see exhibit -). In their response to my letter, the law firm denied my request (see exhibit -). Needless to say, the staff of the - Law Firm ignored this intervention requirement and moved ahead with the foreclosure process. Moving forward to today, I have not yet received itemized numbers which are sufficiently broken down in compliance with the South Carolina Help Program (Federal Hardest Hit Fund) and therefore my application remains pending. Rather, the attorney - along with his paralegal-, both of the - Law Firm, and on behalf of the plaintiff, has just recently filed a Notice of Supplemental Hearing (see exhibit -). After confirming, I learned that this is indeed an attempt to set a sale date on my residence.In conclusion, the plaintiff, -, through its counsel, the Finkel Law Firm, seems intent upon Dual Tracking this entire process rather than simply providing the itemized numbers in compliance with the South Carolina Help Program (Federal Hardest Hit Fund).

Residential Credit Solutions customer in South Carolina
Jun 23, 2015

* Source: CFPB Complaint Database

Residential Credit Solutions response to complaint:
Closed with explanation

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