M&T Bank Conventional Fixed Mortgage Complaints

Review and analysis of over 324 Conventional Fixed Mortgage complaints against M&T Bank

M&T Bank consumers have reported over 324 official complaints related to Conventional fixed mortgage. Out of the 324 consumer complaints against M&T Bank, 24% were disputed by the consumer (i.e. the consumer was not happy with how M&T Bank responded to their complaint) and 97% were processed in a timely manner. 5% of consumer complaints against M&T Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Conventional Fixed Mortgage Consumer Complaints


M&T Bank Mortgage loan servicing, payments, escrow account

December 12, 2015 - M & T Bank, which acquired my mortgage from - - -, will not decrease my monthly mortgage payments despite my on-time, correct-amount payments. I called the company to complain and its representatives could not coherently explain to me why my mortgage payments do not drop every month as payments did when mortgage holder was -. Property in question is condo at - - - - -, -, CO -. My name is - -. ...

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M&T Bank Mortgage loan servicing, payments, escrow account

October 29, 2015 - We requested a reduction in our mortgage payment to our mortgage company in - due to our fixed income. Our mortgage company put us in a trial period in - and established an escrow account. We never agreed to the trial period or the escrow account. Once the trial period was over, they started foreclosure and began returning our payments. They sold our mortgage to another company end of -. They removed the escrow account in - but because of the late fees, returned payments, legal fees, missapplied payments, etc., they began returning payments also. Countless efforts of resolving this...

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M&T Bank Mortgage settlement process and costs

October 28, 2015 - M & T Bank excessive delay with loan modification agreement documents not being recorded though the bank says they have. Its been 4 month now since modification has been signed, approved and notarized. M & T Bank says paperwork was sent for recording on - - but the recording office still says nothing has been recorded as of - -, 2015. Loan number -, mod signed - 2015 ...

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M&T Bank Mortgage loan servicing, payments, escrow account

October 28, 2015 - Mortgage loan has been resold a number of times especially since the 2008 financial melt down. Request was made numerous times to remove the homeowners insurance from the escrow. After having no response, telephone contact was made at which time the bank refused claiming that they purchased the noted with the insurance in escrow and it must remain in escrow for the life of mortgage. ...

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M&T Bank Mortgage credit decision / underwriting

October 1, 2015 - Due to the financial crisis of - my income declined to one fifth of previous years and finally in - I was forced into a chapter - bankruptcy. I got back on my feet and started paying back my creditors 100 % of what I owed. My mortgage was the only thing I was allowed to keep through M & T Bank. In the spring of - I was sent a package from M & T Bank via - - that I had to sign for. It was a pile of documents saying that the Federal Government had told M & T that I needed to refinance my mortgage to a lower rate. I called the number and asked if this would this apply to me beca...

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M&T Bank Mortgage loan servicing, payments, escrow account

September 9, 2015 - I was approved for a loan modification through M & T Bank last year. After making the - - trial payments, I have been sending the modified mortgage payment to M & T Bank as agreed. However, M & T Bank has reported my account as delinquent to credit bureaus showing I have not made any payment since - 2014. At the moment, my credit report shows I have n't paid my mortgage for - months. This is not true, since they have been cashing the money I send them every month. My credit score has dropped dramatically since M & T reported the wrong information. ...

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M&T Bank Mortgage loan servicing, payments, escrow account

July 9, 2015 - On -/-/- our mortgage was transferred by - - - M & T Bank/-. Since that date, I have made every payment on my mortgage. I have not received a statement from either entity acknowledging my payments or telling me how the money was allocated. I did get an incorrect statement from M & T in -, with a corrected statement regarding what I had paid in interest and property taxes that actually indicated what my mortgage balance was. I applied for mortgage modification last - and made the indicated trial payments on time. When I got the information for modification, there was NO r...

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M&T Bank Mortgage loan servicing, payments, escrow account

July 7, 2015 - Due to medical bills steming from - surgeries we became dilinquent on our mortgage. We have a mortgage with M & T bank. Once the account became dilinquent it was outsourced to - - -. They offered us a loan modification to help with our loan status, lower our percentage rate and monthly payment. We decided to accept the offer rather than try to catch up the mortgage as I was facing more surgery and would incur more expenses. The agreement was to complete the trial period of the loan modification by making - consistent and timely payments. Once that was satisfied I would receive t...

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M&T Bank Mortgage loan servicing, payments, escrow account

June 24, 2015 - I made a mortgage payment to M & T bank on -/-/15 on their online website. On the same day, I made another payment for our escrow shortgage on their online website. I received a confirmation number for - transactions and made printouts of the same. Now I am told I am behind a mortgage payment because I made - payments on the same day so it cancelled out -! The funds were in my account on the day I paid it, I have the confirmation of it and I do n't feel I should now have to pay it. There is NOWHERE on their site that it mentions not being able to make more than - payment a da...

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M&T Bank Mortgage loan servicing, payments, escrow account

June 20, 2015 - Last year I refinanced my mortgage with the bank that was servicing it M & T Bank. M & T Bank had bought the servicing from -. I was very careful to make sure the new account number got on the Bill Pay I use from my - - checking account. M & T claimed they did n't receive the very first payment after I refinanced. After many calls and submission of payment information I ended up in a - way call with - - and M & T before M & T went back and found the problem. I was told the payment somehow got posted to an internal M & T checking account instead of my mortgage, which is why th...

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M&T Bank Mortgage loan modification,collection,foreclosure

June 10, 2015 - I sold a property in - NY mortgaged by M & T Bank. The proceeds did not pay off the loan, $4100.00 short although this was not a short sale, the sale closed -. I tried negotiating with the bank to re-fi the amount owed, they would not help. I was able to pay them off in -/-/- by then the amount was $8200.00. I was charged for $3000.00 for property insurance and county and city taxes although I did not own the property, the new owner was on title. The taxes were paid for the new owner, double paid. I had to pay the entire amount as the property was already taken to foreclosure ...

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M&T Bank Mortgage loan servicing, payments, escrow account

June 10, 2015 - I was in the process of getting a mortgage modification with M & T bank. The modification agreement had been approved and the papers were sent to me for signature. The transmittal letter advised that I consult an attorney before signing the agreement. After review the document, I hired an attorney to look it over. There were a few issues that I had with the document and my attorney contacted the underwriter! ) the property was owner occupied 2 ) the interest rate of 6.875 % has not been reduced. In other words the bank did not make any modifications at all. Subsequent to my attorney contacting...

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M&T Bank Mortgage loan modification,collection,foreclosure

June 4, 2015 - I wish to raise an official complaint in respect to the treatment of my mortgage account with - - - ( - ) on the basis that I do not believe that I have been treated fairly. When I was on a - Leave of Absence - placed me on an unemployment deferment and stated that once my employment resumed that the options were deferment where I would put earnest money down to show good faith and then make payments that would pay off the arrearages over time but there was no formal process for this other than them asking a few questions. I answered the questions and was constantly deferred ...

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M&T Bank Mortgage loan servicing, payments, escrow account

May 29, 2015 - ON - - 2015, A VERIFIED NOTICE TENDER OF PAYMENT & LAWFUL TENDER OF PAYMENT WAS ISSUED TO M & T BANK IN RESPONSE TO REQUEST FOR PAYOFF OF MORTGAGE OBLIGATION, ALONG WITH TENDER OF PAYMENT FOR SAID OBLIGATION. ( SEE ATTACHED ) - -, -, NY - # -. ON - - M & T, ( ATTACHED ) NOTICED ME THAT THERE WAS AN OUTSTANDING BALANCE, DESPITE RECEIVNG AND ACCEPTING MY TENDER OF PAYMENT pursuant to Law ...

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M&T Bank Mortgage loan servicing, payments, escrow account

May 27, 2015 - I have been in my home close to - yrs. I have refinanced at least - times, we have also added room on to the house. We have never missed or been late on a single payment in all these years.My Mortgage co. is M & T Bank. They require me to pay MIP/PMI payment of - included in my monthly payment. I 've been paying this for years and I feel that when you look at my payment history this is wasteful and unfair. Is there help for me? ...

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M&T Bank Mortgage loan servicing, payments, escrow account

May 21, 2015 - We have been scheduling our mortgage payment through our bank ( - - for scheduled payment prior to the due date each month. For - out of the last - months M & T has failed to cash our check in a timely manner and has blamed us for the late payment. They have charged us late fees and refused to remove them - even when we have offered to take a picture of our - account information showing the payment was debited from our account in timely manner ). We believe they have unethical practices and are just trying to cash payments late or say they lost '' payments in an effort to ma...

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M&T Bank Mortgage loan modification,collection,foreclosure

May 19, 2015 - I submmited a fully document Request for a Loan Modification with mortgage company M & T Mortgage - Investor - - - to reduce my mortgage payment ; instead to consider my case for a HAMP review, they approved me for a Streamline Loan Mod that reduced my mortgage payment to 43 % of my monthly gross income ( $2200.00 ). Also they decided to charge me $980.00 modification fees. ...

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M&T Bank Mortgage loan servicing, payments, escrow account

May 4, 2015 - The problem with M & T bank and my mortgage is simple : They wo n't take payments and have gone out of their way to increase the difficulty I have in making certain payments arrive on time. This problem started in - 2014, when I admittedly was late with a payment. I did, however, schedule to have my - payment take place at the same time as my - payment. The M & T website indicated the payment was scheduled and no prompt from their website indicated there was a problem. When it came time to make my - payment, I found out only then that I had been locked out of my account and forced ...

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M&T Bank Mortgage loan servicing, payments, escrow account

April 3, 2015 - About a - and a - ago, My Lady had come up with some medical issues and we had some medical expenses that were unexpected, we fell behind on our mortgage payment and we tried to catch up for about - months, So after all the - and anguish, not being able to sleep, and My Lady crying thinking we were going lose the house. We were only - month behind all this time. So we decided to ask for a payment plan to catch up. At this point they granted us -, So after - months we were finished with the plan to catchup, So when we went to make our regular payment after the payment plan ...

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M&T Bank Mortgage loan modification,collection,foreclosure

March 27, 2015 - -/-/- - Initiated Short Sale with - -. -/-/- - Spoke with - to winterize the property. -/-/- - Spoke with -, short sale packet received & house confirmed as winterized. -/-/- - Attempted to call - -, not at desk. -/-/- - Received email from : - -/-/- - Offer received by bank and in review phase. -/-/- - Spoke with -, escalation clause submitted. Checked to see if house was winterized b/c recent showing by local agent said she noticed condensation on the windows. -/-/- - Spoke w/-. Appraisal done yesterday. 2nd mortgage on file ...

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M&T Bank Mortgage loan servicing, payments, escrow account

March 24, 2015 - The Borrower has a mortgage loan with M & T Bank and he had a trial mortgage modification agreement scheduled to last for -/-/- and -/-/-. The Borrower made his payments for four months and M & T did not offer to convert his trial modification to a permanent modification. His business income faltered and he was not able to continue making his trial plan payments. His family has regrouped and he has resubmitted his application for a mortgage modification. M & T has a sale date set for his home for -/-/-. ...

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