M&T Bank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

M&T Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure South Carolina

-/-/- - Initiated Short Sale with - -. -/-/- - Spoke with - to winterize the property. -/-/- - Spoke with -, short sale packet received & house confirmed as winterized. -/-/- - Attempted to call - -, not at desk. -/-/- - Received email from : - -/-/- - Offer received by bank and in review phase. -/-/- - Spoke with -, escalation clause submitted. Checked to see if house was winterized b/c recent showing by local agent said she noticed condensation on the windows. -/-/- - Spoke w/-. Appraisal done yesterday. 2nd mortgage on file that must be cleared. Negotiator : - - ( not helpful ). -/-/- - Spoke w/-.Lien is no problem.Offer still in review. '' -/-/- - Spoke w/-.Property not winterized! First time I or the borrower was informed that it was the borrower 's responsibility to do so.Most short sales, the bank maintains the property. Short sale denied, home not in salable condition.It was when the offer went in.Moved to foreclosure status.Submitted all paper work a - time, offer not accepted, no counter.Bank wanted home listed at $97000.00 appraised value, when it was there was no interest.Price point it is now, there is a lot of interest.Moved to foreclosure status.

M&T Bank customer in South Carolina
Mar 27, 2015

* Source: CFPB Complaint Database

M&T Bank response to complaint:
Closed with explanation

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