JPMorgan Chase & Co. Trouble With How Payments Are Handled Complaints

Review and analysis of over 7 complaints against JPMorgan Chase & Co.

JPMorgan Chase & Co. consumers have reported over 7 official complaints related to Trouble with how payments are handled. Out of the 7 consumer complaints against JPMorgan Chase & Co., 57% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.

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New Trouble With How Payments Are Handled Consumer Complaints


JPMorgan Chase & Co. Student loan dealing with my lender or servicer trouble with how payments are handled

November 14, 2016 - Chase private student loan went into default because Chase transferred servicing to third party company and I did not realize. Letters were sent to old address, Auto-pay did not transfer over and I did n't notice until my credit score took a large hit ( - to - ) from the default. Servicing company - took over the loan, which I confused with - ( another Chase servicing company ) with whom I already have federal loans. Everything was current with -, I thought nothing of it. Chase can not /will not reverse default....

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JPMorgan Chase & Co. Student loan dealing with my lender or servicer trouble with how payments are handled

April 18, 2016 - My name is - - and this will be the second time I am writing to complain about the unfair collection practices of Chase. I have - student loans with them and I have to admit that I have been for the most part late on my payments. I always make the payments though late. The last complaint I had with them was resolved and hinged around the issue of notice before they defaulted me on my loans. This time I have been defaulted again still with no prior notice. I find this pattern unfair and somehow feel targeted. I accept I have been late on payments but I try and get caught up. I am reall...

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JPMorgan Chase & Co. Student loan dealing with my lender or servicer trouble with how payments are handled

February 17, 2016 - My Chase - private student loan has now been paid off three different times with the balance ending at $0.00. They will not close the loan out and continue to send me monthly statements even though the loan is now with - -. The people that work there continue to give me the run around transferring me to several different " supervisors '' all who say the loan is closed out and then I get a bill every month. No one here know how to process a payment, loan transfer or a loan pay off. I demand that the loan is closed out immediately. ...

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JPMorgan Chase & Co. Student loan dealing with my lender or servicer trouble with how payments are handled

February 15, 2016 - In - I co-signed for a private student loan for my nephew to complete his college degree. He graduated in the middle of the financial crisis and had difficulty finding a job. Because of the financial crisis my husband lost his job, suffered a myriad of issues and I ended up declaring bankruptcy in -. All debtors were duly notified and ALL debts were discharged in bankruptcy except my own personal federal student loans form - school. In - I started receiving collection calls from Chase for the loan that I had cosigned for my nephew. I sent them the discharge papers from Bankrupt...

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JPMorgan Chase & Co. Student loan dealing with my lender or servicer trouble with how payments are handled

February 7, 2016 - I was unable to make payments to Chase for the first 3 months when my loan repayment started. I attempted to pay what I was able for those months. Chase did not accept my payments. Now, they will not give me information about the status of my loan and I do not know how to makes payments. I am now gainfully employed- not sure if Chase sold my loan off or what the status of it is. ...

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JPMorgan Chase & Co. Student loan dealing with my lender or servicer trouble with how payments are handled

February 5, 2016 - This account is now closed and was reported 60 days late on - -. It is impossible to report as on time for - -, - -, - of - and then 60 days late for - -??? ...

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JPMorgan Chase & Co. Student loan dealing with my lender or servicer trouble with how payments are handled

February 5, 2016 - I have a student loan with -/JP Morgan CHASE BANK. First part of accont number is -. My name is - -. Was - - at time of loan. My account is currently in deferral. I have contacted this company on several occasions. - sends me back to JP Morgan Chas and JP Morgan Chase sends me back to ACS. I can not get any assistance with this matter. On - of 2013 my student loan was reported as ok. Then on - 2013 my loan is reported as sixty days late! This is impossible. How can you be 60 days late when you were ok the month prior. I am currently applying to - school. This 60 l...

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