JPMorgan Chase & Co. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

JPMorgan Chase & Co. Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Michigan

This account is now closed and was reported 60 days late on - -. It is impossible to report as on time for - -, - -, - of - and then 60 days late for - -???

JPMorgan Chase & Co. customer in Michigan
Feb 05, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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How JPMorgan Chase & Co. handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20166/201610/201611/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Dealing with my lender or servicer91.3%8.7%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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