Review and analysis of over 74 complaints against Southwest Credit Systems, L.P.
Southwest Credit Systems, L.P. consumers have reported over 74 official complaints related to Debt was paid. Out of the 74 consumer complaints against Southwest Credit Systems, L.P., 9% were disputed by the consumer (i.e. the consumer was not happy with how Southwest Credit Systems, L.P. responded to their complaint) and 93% were processed in a timely manner. 1% of consumer complaints against Southwest Credit Systems, L.P. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid December 6, 2016 - I paid my final bill to -, sometime in -/-/-. I no longer owe them money, or even have an account with them. At least once a week I receive a phone call from Southwest Credit about the " debt. '' I have informed them many times that it has been paid, and I even called - to straighten it out, and I am still receiving calls and letters to my home.... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid May 16, 2016 - They are trying to collect a debt that was paid in full to the original creditor ( - ) ... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid January 23, 2016 - I have communicated with SWC - several times via email and fax regarding - frivolous account that was placed on my credit report. I told them that I do not owe this balance and provided a receipt from -, which state that the balance is $0.00. I request the account be remove from my credit report effective immediately and they fail to remove it. ... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid January 16, 2016 - I had a - - account in -, - that I closed because I was moving out of state ( to - ). I took all of the equipment less than a week prior to me moving, to the local branch that I normally dealt with and paid them in full so it would be - less thing for me to worry about, this was - 2012. I never once received any correspondence indicating there was an issue until -/-/- when it mysteriously showed up on my credit report as not being paid. I contacted them directly and they investigated and wanted me to fax them a receipt, however I told them I did n't have it anymore si... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid December 26, 2015 - When we moved from - to -, and transferred our service, - charged a $68.00 equipment fee even though equipment was returned to -. We continued to have - service in -. On several occasions when I called - they said they would waive the $68.00 fee, but they had apparently turned it over to a collection agency. To date - has not corrected the problem. Poor customer service on - 's part by not following up on their commitment. ... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid November 30, 2015 - In - -, I moved out of the apartment I was sharing with - others and, among other things, ended my - service at that address. - picked up the equipment and the final bill that I knew of was paid. I have had - services at multiple addresses in multiple cities since then. When I moved to - -, I was told I could not get an account because I had never returned my equipment from that first account. When I disputed that with the representative, he said he would look into it, and shortly thereafter I was offered a contract to get service, and I opened a new - account in -... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid November 9, 2015 - I was notified by my credit monitoring service that a collection account from Southwest Credit Systems in texas put a collection account on my credit. For the record I have never received any validation of this debt prior to this going on my credit report. I have resided at the same address for the past 2 years and still have a forwarding mail with the post office from my old address. I called the collection company to resolve this issue and the young lady told me that I had to pay this debt and she did not have to verify any information with me and wanted me to provide her with my information... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid October 21, 2015 - Southwest Credit Systems is reporting a collection account on my consumer reports related to a debt that they have no legal authority to collect on. The debt in question was paid in full to the original creditor, -, and Southwest Credit Systems has no legal standing to engage in collections activity on this account. Following my payment to the original creditor, Southwest updated my consumer reports to reflect a Paid '' status despite the fact that I have never paid Southwest Credit Systems for any debt, nor have I ever acknowledged any ownership of the debt they claim was owed by me to th... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid October 19, 2015 - I opened and account with - with a 30 day money back guarantee. I did n't end up using the account and closed with-in the 30day trial period. When I called to cancel, the agent i spoke with explicitly told me that, given i was cancelling with-in the trial period i will not be billed. I was billed and upon contacting - the agent politely informed me that i do n't have to pay anything as i canceled in the trial period. Now they have handed over my account to debt collection who keep calling me every day. I have reached out to - and they have no clue why there is any collection call. T... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid September 27, 2015 - Southwest Credit Systems called ( - - 2015 - ) and refusing to state the reason for the call, while phishing for information regarding my identity. I had to research the incoming phone number to identify the company, then called back and find out Southwest Credit Systems is attempting to collect an unvalidated account with -. I advised Southwest Credit Systems to make no further contact by phone, and mailed a Cease and Desist Notice pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 15 USC 1692c ( c ) on - - 2015 warning that further contact of any kind would be con... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid September 9, 2015 - I owed - for a bill that I did n't know that I had. Southwest collection Agency contacted me I called -. I never received a bill from -, once - understood that there was an error and never got the bill they allowed me to pay them. Southwest could call my home phone being nasty, and then my cell ordering me to pay. After I had inform them that I had taken care of this bill with -. I informed Southwest Collection Agency and gave them proof of the conversation with - and that - stated that they would not be listed on my credit report. Southwest refuses to remove themselves fr... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid August 7, 2015 - On - -, 2015, we terminated our service with -/- and returned our equipment as directed. We were told we would receive our final bill shortly. On - -, we received our final bill from - for $51.00, after the applied credit to our account of $130.00. The bill due date was - -, 2015. I immediately paid our bill on - - for the amount owed. On - -, 2015, I received a call from - demanding payment of the $51.00 plus fees totaling $67.00. I explained to - we were NOT delinquent and had paid the bill on the date received. - said we need to take i... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid July 23, 2015 - - has placed me into collection for a bill they have not even sent to me yet. I ended my service with them on - -, and have yet to receive my final bill from them. However, I received a call today ( - - ) from a company purporting to be a debt collection agency called Southwest Credit Services, with whom I have never had any interaction previously. This person told me that - has placed me into collection for a $52.00 dollar bill that I have not received. ... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid July 9, 2015 - Southwest Credit Systems has refused to remove this entry from my credit report after verbally promising to do so during a correspondence call after the debt was paid. Southwest Credit Systems has not provided proof - written documentation ) of assigned ownership of account - validation ) and continues to report a paid debtAgency has not provided appropriate documentation to show how and where the fees came from as it relates to the original debt indicated on my credit report in an itemized statement. No itemized information about proof of last activity date was provide to me. ... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid June 28, 2015 - There is no past due balance. I returned all equipment to - -. I did n't receive a Dunning Letter either. ... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid June 20, 2015 - - has hired SW credit systems after a debit that was already contested by myself last -/-/-. - nor the previous debit collector ever sent proof of debit or notification that any amount was standing. I have included the previous complaint number for this very same debit. -- and SW credit systems are in violation of the fdcpa.... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid April 15, 2015 - southwest credit system LPDescription of Complaint : Although this account was in dispute I made an attempt to pay the original lender and have this account removed from my credit report, they referred me back to the collection agency and said its up to them. After contacting Southwest credit sys a collection agency that report to all credit angency. I was told by - - - and other employees of Southweast credit sys that they could not delete this account from my credit report because of company policy and federal laws although I paid the account in full on -/-/2015. I have disputed t... |
Southwest Credit Systems, L.P. Debt collection cont'd attempts collect debt not owed debt was paid March 31, 2015 - Debt was paid to SW Credit Systems, for a - bill. SW Credit systems was called and I was told that - would have to remove the debt from my credit report. I then called - and was told that SW Credit Systems should have removed the collection off my credit report beings they were paid. The collection shows it is still under SW CREDIT SYSTEMS as - - - as the creditor. ... |