Review and analysis of 19 consumer complaints against First Heritage Credit, LLC
Out of the 19 consumer complaints against First Heritage Credit, LLC Consumer Loan, 26% were disputed by the consumer (i.e. the consumer was not happy with how First Heritage Credit, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against First Heritage Credit, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 47% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Problems when you are unable to pay | 8 |
| Managing the loan or lease | 5 |
| Taking out the loan or lease | 4 |
| Can't contact lender | 1 |
| Account terms and changes | 1 |
First Heritage Credit, LLC taking out the loan or lease May 25, 2016 - The loan was originally taken out on - -, 2015 whereby the first inquiry was authorized & initiated. The loan was for the purchase of furniture, which was delivered in -, 2015. While reviewing my credit profile, I noticed that said lender had run another credit inquiry on - -, 2015, which was not authorized. This - inquiry prevented me from acquiring another loan! I have called the lender endlessly since I noticed the second inquiry, and even made several trips to their office - all of which seemed to have literally gone unnoticed! The manager had once instructed me to type a... |
First Heritage Credit, LLC can't contact lender April 2, 2016 - First hertiage Credit is worst company to due bussiness with..My loan be current and they be calling my phone back to back and it do n't even be near 30 days late..My fiance has a loan with them also and he will pay my bill sumtime and they be telling him what I owe and to pay more ... And threatened me to report to the credit bureau and my loan was n't even late ... I will never do business with them again.... |
First Heritage Credit, LLC taking out the loan or lease August 28, 2015 - I requested a cash loan. I was told that I qualified for the loan but had to list personal property to secure the loan. I was then told that I had to also purchase property insurance to make payments in the event that I defaulted on the payments. I was told that the loan also came with life and - insurance and road side assisstance. These products were NOT offered to me as an option, but rather a condition. I was told all premiums would be prorated only for the months the loan remained active. When I returned the next month to pay off the loan in full all before the first monthly installmen... |
First Heritage Credit, LLC problems when you are unable to pay July 8, 2015 - Fair Debt Collection Practices Act, 15 USC 1692 ( e ), violation. On - -, 2015 my spouse received a call from an unknown number. There was no message left. She then, received a text that said, Hey girl, how are you? '' This content of this text leads my spouse to believe it 's from someone she has a personal relationship with ( a friend/acquaintance ). Since she was in a meeting she was unable to answer the phone but did respond to the text asking who the caller was. She receive no response and then sent another text asking the caller to call back and leave a message or to respond back ... |
First Heritage Credit, LLC problems when you are unable to pay June 12, 2015 - I am in the process of paying an attorney for Chapter -. I contacted - different loan companies advising them of this and told them to cease all contact with me. The continue to attempt to call me on my cell phone and at my work. ... |
First Heritage Credit, LLC problems when you are unable to pay April 29, 2015 - I had the account for over - years with timely payments until I lost my job in - 2014. I made my last payment as of - 2014. I had no income including no unemployment and have not made a payment on the account. I have been speaking with them each month regarding my inability to pay. I spoke to them in - regarding my account status and any options to lower the payments or if I had insurance on the account. The Branch Manager stated I did not take the insurance out. I stated I was never offered any. She then replied we are aware as a company the accounts were mishandled and insurance ... |