Bay Equity Complaints

Bay Equity consumers have reported over 10 official complaints. Out of the 10 consumer complaints against Bay Equity, 0% were disputed by the consumer (i.e. the consumer was not happy with how Bay Equity responded to their complaint) and 100% were processed in a timely manner. 30% of consumer complaints against Bay Equity resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, recources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Bay Equity Consumer Complaints


Bay Equity Mortgage credit decision / underwriting

December 26, 2016 - - - - - - - -, T- - -- -/-/2016 The mortgage lender Bay Equity made many mistakes and treated me very poorly. I have many recorded phone conversations and emails. Here is a list of things they did wrong : - They told me they would easily close on the house within 45 days. However, I had to get multiple extensions and had to finally cancel the contract with the seller. - There were lots of unnecessary delays. They would contact me after days and weeks of no communication and would tell me to hurry on my end and sign documents and get new requirements fr...

Read more

Bay Equity Mortgage application, originator, mortgage broker

December 23, 2016 - I 'm purchasing and brand new home in - - and applied for mortgage loan from Bay Equity Home Loans since the end of - 2016 and we received email and the package congratulation for the loan approval in - 2016. It was supposed to close escrow in the week of - but it did n't happen because at that time they then start asking for more and more proof of our sources and the time lengh that where my partner lived before.. Every time they ask, I provide it to them right away, NO delay but I never heard an update few days or week later then I contacted them, and every time I contacted th...

Read more

Bay Equity Mortgage application, originator, mortgage broker

September 12, 2016 - I want to purchase the home I 'm in now. I have a lease option to buy for - I approached a mortgage company : Bay Equity Home Loans, a local franchise here in - -, - - -. My situation is unique in that I 've been a victim of ID Theft with regards to my former employer : - exposing my - Tax information to overseas hackers and that the IRS Confirmed this with a letter in - that my - was submitted a second time in - 2016 : SEE ALL ATTACHED. In speaking to - -, he assured me that since I 've got my case well documented that he " felt '' that he could overco...

Read more

Bay Equity Mortgage credit decision / underwriting

May 19, 2016 - I started working with Bay - -/-/-. I came to them seeking a refinance of my current mortgage in order to lower my interest rate and secure a better financial standing with the consumer credit bureau for credit reporting because my current mortgage is with a private lender. I was advised -/-/- that my closing would be on - -. Both verbally and in writing. With hopes of earlier if they could get underwriting to finalize everything sooner. They were made aware that I would be traveling with my family from - - - - and would be unavailable during those dates. -/-/-...

Read more

Bay Equity Mortgage loan servicing, payments, escrow account

December 19, 2015 - I recently purchased a house and my mortgage was serviced to - - from the originator, Bay Equity. My first months mortgage was due to - - but I had auto draft still activated at - -. - - withdrew the mortgage payment from my bank account and applied payment. - - is saying that they I should have paid them -/-/- mortgage and it is now considered past due. Pretty much, both company 's believed I owed them my -/-/- mortgage payment. ...

Read more

Bay Equity Mortgage credit decision / underwriting

October 19, 2015 - On - - 2015, I filled out an application w/Bay Equity, LLC to refinance my home. On - - 2015, I paid $490.00 to have my home appraised per Bay Equity, LLC instructions. The Lender notified me on - - 2015 that they had underwriter 's approval for my loan. Then, I was scheduled for 'closing ' on - - 2015. During the 'closing ' I talked to Bay Equity personnel 3 times at numbers : - & - ; while in the process of signing all relevant documents. At no time during this process did Bay Equity personnel cite any derogatory complaints concerning the funding of my loan. A...

Read more