Stop Bay Equity Phone Harassment

Resources for resolving common issues with Bay Equity products and services

You can reduce the number of unwanted calls from Bay Equity you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Bay Equity Consumer Complaints


Bay Equity Mortgage credit decision / underwriting

December 26, 2016 - - - - - - - -, T- - -- -/-/2016 The mortgage lender Bay Equity made many mistakes and treated me very poorly. I have many recorded phone conversations and emails. Here is a list of things they did wrong : - They told me they would easily close on the house within 45 days. However, I had to get multiple extensions and had to finally cancel the contract with the seller. - There were lots of unnecessary delays. They would contact me after days and weeks of no communication and would tell me to hurry on my end and sign documents and get new requirements fr...

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Bay Equity Mortgage application, originator, mortgage broker

December 23, 2016 - I 'm purchasing and brand new home in - - and applied for mortgage loan from Bay Equity Home Loans since the end of - 2016 and we received email and the package congratulation for the loan approval in - 2016. It was supposed to close escrow in the week of - but it did n't happen because at that time they then start asking for more and more proof of our sources and the time lengh that where my partner lived before.. Every time they ask, I provide it to them right away, NO delay but I never heard an update few days or week later then I contacted them, and every time I contacted th...

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Bay Equity Mortgage application, originator, mortgage broker

September 12, 2016 - I want to purchase the home I 'm in now. I have a lease option to buy for - I approached a mortgage company : Bay Equity Home Loans, a local franchise here in - -, - - -. My situation is unique in that I 've been a victim of ID Theft with regards to my former employer : - exposing my - Tax information to overseas hackers and that the IRS Confirmed this with a letter in - that my - was submitted a second time in - 2016 : SEE ALL ATTACHED. In speaking to - -, he assured me that since I 've got my case well documented that he " felt '' that he could overco...

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Bay Equity Mortgage credit decision / underwriting

May 19, 2016 - I started working with Bay - -/-/-. I came to them seeking a refinance of my current mortgage in order to lower my interest rate and secure a better financial standing with the consumer credit bureau for credit reporting because my current mortgage is with a private lender. I was advised -/-/- that my closing would be on - -. Both verbally and in writing. With hopes of earlier if they could get underwriting to finalize everything sooner. They were made aware that I would be traveling with my family from - - - - and would be unavailable during those dates. -/-/-...

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Bay Equity Mortgage loan servicing, payments, escrow account

December 19, 2015 - I recently purchased a house and my mortgage was serviced to - - from the originator, Bay Equity. My first months mortgage was due to - - but I had auto draft still activated at - -. - - withdrew the mortgage payment from my bank account and applied payment. - - is saying that they I should have paid them -/-/- mortgage and it is now considered past due. Pretty much, both company 's believed I owed them my -/-/- mortgage payment. ...

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Bay Equity Mortgage credit decision / underwriting

October 19, 2015 - On - - 2015, I filled out an application w/Bay Equity, LLC to refinance my home. On - - 2015, I paid $490.00 to have my home appraised per Bay Equity, LLC instructions. The Lender notified me on - - 2015 that they had underwriter 's approval for my loan. Then, I was scheduled for 'closing ' on - - 2015. During the 'closing ' I talked to Bay Equity personnel 3 times at numbers : - & - ; while in the process of signing all relevant documents. At no time during this process did Bay Equity personnel cite any derogatory complaints concerning the funding of my loan. A...

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