Review and analysis of over 3 complaints against Prosper Marketplace, Inc.
Prosper Marketplace, Inc. consumers have reported over 3 official complaints related to Managing the loan or lease. Out of the 3 consumer complaints against Prosper Marketplace, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Prosper Marketplace, Inc. responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Prosper Marketplace, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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Prosper Marketplace, Inc. Consumer Loan managing the loan or lease May 4, 2016 - Prosper took a double payment for - ( despite their notes that " customer accidentally made a double payment '' ) as I have auto withdrawal set up for my account. I called Prosper on or about - - to inquire about the doubled amount of $1300.00. They stated it may take up to 15 days to refund the $660.00. I expressed my dissatisfaction and noted via internet that Prosper has done the very same with other consumers. I called again on Tuesday, - - and asked for a supervisor and was refused. The person on the phone informed me that partial refunds were not possible and that they... |
Prosper Marketplace, Inc. Consumer Loan managing the loan or lease March 9, 2016 - Prosper Loans is illegally reporting a past debt that is over 10 years old and I filed bankruptcy on to the credit bureaus. They are changing the dates to make it look like a more current loan so they can keep it negative on my credit. I filed bankruptcy on this debt 10 years ago and even the bankruptcy has been removed from my credit due to reporting time limit of ten years. I contacted prosper and they refuse to fix it and said to contact credit bureaus but they do n't do anything as. Prosper continues to report the debt and did so -/-/2016 as seen on the attached screenshot. I just wonder... |
Prosper Marketplace, Inc. Consumer Loan managing the loan or lease December 23, 2015 - I have contacted Prosper on several occasions regarding the amount of time it takes for mailed payments to be posted to my account. Because of a recent delay, I encountered fees totaling $40.00. After filing a complaint with the - coupled with information from my financial institution - - -, Prosper agreed to remove the fees. Unfortunately, I have had a difficult time getting Prosper to follow through with their commitment. I have contacted customer service via phone on several occasions as well as forwarded multiple emails to -- to no avail. Considering interest ... |