Review and analysis of over 71 complaints against Consumer Portfolio Services
Consumer Portfolio Services consumers have reported over 71 official complaints related to Managing the loan or lease. Out of the 71 consumer complaints against Consumer Portfolio Services, 28% were disputed by the consumer (i.e. the consumer was not happy with how Consumer Portfolio Services responded to their complaint) and 99% were processed in a timely manner. 8% of consumer complaints against Consumer Portfolio Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Consumer Portfolio Services Consumer Loan managing the loan or lease June 3, 2016 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of - 2014... |
Consumer Portfolio Services Consumer Loan managing the loan or lease May 12, 2016 - When I was young in the - just starting out in - I bought a car using Consumer Portfolio 's as the vehicle loan owners. Not shortly after buying the car from a shady car dealership I was in an accident. The car was totaled. I arranged for the insurance company to look at the car after I came back from a shorty underway on our ship. I returned to my car being gone and I was told by the towing company that the dealership picked it up. I called the dealership and asked for it back because I wanted the insurance company to look at it and be able to pay it off. They said that it was given to ... |
Consumer Portfolio Services Consumer Loan managing the loan or lease May 6, 2016 - This loan is a predatory loan in which I am paying. I signed a contract to purchase a - - - at - on - -. The interest rate on this loan is 17.95 %. The car is now only worth $6300.00 at trade in value. My pay off at the moment is $15000.00 after 2 years. The loan company named Consumer Portfolio Services is charging me 3 times over what the car is worth. I feel I was scammed into this loan and I have no way of trading the vehicle in with the large negative equity I have with this car.... |
Consumer Portfolio Services Consumer Loan managing the loan or lease April 27, 2016 - I have a car loan through Consumer Portfolio Services. I signed the loan paper through the car dealership to pay the car off after a certain number of payments. However, I do not understand how this company works. Each time I make a payment they change the amount of money that they take of the amount of the loan and how much they charge in interest. For instance one month they took off $58.00 the principal the next month they took of -, the next month $140.00, then another month $0.00. At the rate this is going I will never pay off this car loan. I feel as though I am a victim of pred... |
Consumer Portfolio Services Consumer Loan managing the loan or lease March 9, 2016 - I bought a new car from - - of - in -/-/- and they got me financed through Consumer Portfolio Services ( CPS ). Later I found that they hard pulled my credit 10 times to get this deal to work. From the start - was nothing but nasty to me. I decided for my first payment to send in my payment with a check instead of incurring a $12.00 fee for paying online or over the phone. I sent it in plenty of time for the mail to reach them by my due date. The day after my due date I got several calls a day from them. When I did talk to a representative, things got so bad that I asked to ... |
Consumer Portfolio Services Consumer Loan managing the loan or lease March 4, 2016 - -/-/2016 I bought a car from Honda here in - -, a Chrysler PT Cruiser. It was financed by CPS INC located in - -. This car has had major problems costing me close to $2000.00 to repair to date. I 've tried to trade this car do to the fact my payments have been on time and up to date just to find out this car has structural damage which was kept hidden from me due to the fact it was not on carfax. I was informed this by - different car companies who both told me this car should not have been sold to me.This car was bought at an auction and the car company was informed which t... |
Consumer Portfolio Services Consumer Loan managing the loan or lease January 22, 2016 - Yet another complaint against Consumer Portfolio Services. This will be my - and Hopefully final complaint against them. They have replied to an earlier complaint, I have disputed it and have had no response. so here it is. The contract should be NULL and Void as the Main applicant ( - - ) NEVER signed the contract. The contract should be deemed null and void. 1. On the contract you can see that the due date is to be the - of each month. When the - payment was made early, ( on the first of the month to be considered for the up-coming payment on the - ). Cps took it upon th... |
Consumer Portfolio Services Consumer Loan managing the loan or lease January 7, 2016 - I have another complaint with Consumer Portfolio Services as well. I was going over my current credit report and noticed that CPS has closed the account and charged it off as of - -, 2015. They are still charging me fees and showing a monthly increase on the account, and trying to receive payment for it. How can they do that when they closed and charged off the account??? Also, the vehicle is still sitting on my property, which I am getting charge additional storage fees from my landlord, as it states in my lease that I am not allowed to have any unregistered vehicles on the property wit... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease November 21, 2015 - Consumer Portfolio Services. The interest charges does not match what they say it is. It is only corrected when I call every month. If no one calls about it they will take your money without a doubt. Rude customer service. Total rip offs! ... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease November 11, 2015 - Took out a loan with Consumer Portfolio Services. They have been a nightmare, at best. If I am one ( 1 ) week late, they have illegally contacted family members, called me at work, manipulated their number in my caller ID to show the name of a family member. All of the above are illegal and immoral. In the year I have had the loan, I have never been behind in the loan, yet they harass me on a daily ( calling multiple times ) basis. My wife is not on the said loan, although after my phone rings ( with manipulated number, which is my brothers name ), they will immediately call her once I do n't ... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease November 4, 2015 - Have several previous cases regarding this company and they never responded to the last update. I am not receiving daily calls after they assured me in writing that my account was place on a complete call block. ... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease October 31, 2015 - Took out a car loan in - with CPS. Car was paid off in - and I relieved the title to my car. Upon looking at my credit reports in - this year, they were reporting the status of this loan as charged off/collections and settled in full. I attempted by phone and by certified mail to correct this matter. I asked for proof that this was settled in full and not paid in full. Also asked for proof of the charge off/collections since this was news to me. As far as I knew, this loan was paid off normally. No charge off, no collections and not settled in full. On -/-/- they sent a lette... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease October 24, 2015 - I purchased a car -/-/- for the total purchase price of - with tax. The only bank that would approve the loan was CPS due to some financial hardship in the past. The monthly payments were -. After making - payments of -, I noticed that I still owed - After speeking to an extremely rude lady, I was told they took all the pyment ( including the extra ) for interest. They say it is a simple interest loan therefore they can do that. I asked where is the extra money going? I was told it was paying for the 12 monthly fee to pay my payment on line, and since they never given me a... |
Consumer Portfolio Services Consumer loan managing the loan or lease September 13, 2015 - Since the start of my loan, which was opened in - of 2014, Consumer Portfolio Services ( CPS ) exhibited poor business practices from the onset of this relationship. In the process of applying for the loan, I provided my current landlord 's contact information so she could be contacted as a reference. Although they said they contacted her, they did not. My landlord had to contact CPS to verify herself as a reference. The burden to verify my application info should n't have fallen on me- the applicant! After the loan was approved, the loan documents were mailed to the wrong address. To date,... |
Consumer Portfolio Services Consumer loan managing the loan or lease July 29, 2015 - I purchased a auto loan with CPS Consumer Portfolio Services Inc. on -/-/14, I informed them that the vehicle odometer was tampered with, and the dealership refused to pay my old auto loan off which damaged my credit. After reviewing my complaint. CPS informed me that this loan was null and vold because the Auto dealership violated their agreement with CPS, regarding opeing up a new loan with me because I had - auto loans currently open. I ask CPS to provide me with a letter explaining this information before I return the car, because I was n't confident my credit would be safe withou... |
Consumer Portfolio Services Consumer loan managing the loan or lease July 10, 2015 - I have a loaned of $3000.00 on - 2014, My balance never goes down I am late with my payment sometimes. All the payments its goes only in the interest because of being late and charged me - a day. I almost paid about - or more but my balance still $2800.00. If i do not pay on time my payment will only go on interest.. This is too much interest. The company is Consumer porfolio services of california. Its located at - california. My name is - - -, MY PHONE - MY ACCOUNT NUMBER IS - - ... |
Consumer Portfolio Services Consumer loan managing the loan or lease June 28, 2015 - Consumer Portfolio Financial is not applyng any of the payments towards any late fees. I have continuously submit payments that include the late fee but they refuse to apply the amount to any late fee. I have contacted CPS and they still refuse to apply the late fee as required. Also to print the bill and show the correct due dates as required. The bill is cut -/-/- and received -/-/- with a due date of -/-/-. Essentially an individual will receive the bill after the due date. This has been brought fourth numerous times. ... |
Consumer Portfolio Services Consumer loan managing the loan or lease June 14, 2015 - a debt collector from consumer portfolio ( cps ) called me, I hung up on him telling him it was a bad time too talk I was driving, he called me right back, again I told him it was a bad time and hung up again. he called me again, I said it is a very bad time I am going too hang up, and I did, he called me again, - times in a row. I asked to talk too a manager, this collector told me no manager was working and he hu. I stopped at a rest area on the pa turnpick and called back, talk too a working manager. she told she would have too listen too the tapes of the call. I asked when I could call ... |
Consumer Portfolio Services Consumer loan managing the loan or lease June 8, 2015 - I purchase a vehicle from - - - - - -, - -, -My Salesperson was - -. The financial person didthe additional fees to make payment each month on my loanwith Consumer Portfolio Services, INC ( CPS ) located- - -, -, - - - went to make my - payment the customer servicerepresentative that you have to $12.00 for each paymentI informed her that no one told us that. On the statementthat was mail to us, it does n't say nothing about any feesI told her that was wrong for your company not to informedthe customers of this fee before signing the lo... |
Consumer Portfolio Services Consumer loan managing the loan or lease May 12, 2015 - I have a car loan with consumer portfolioand my loan has not went no where. I have had the vehicle for almost 3 years now and they have been charging me alot of late fees. I have had different car loans in the past and they give you a 30 day grace period to pay your loan. When I got with this company I was not told about this. I really feel they are ripping me off and I do not want to be under them. I understand I have been late but its how my payday falls and they been calling my job harrasing and everything. I know they are ripping me off ... |