Consumer Portfolio Services Consumer Loan Complaint

Vehicle loan Managing the loan or lease managing the loan or lease

Consumer Portfolio Services Consumer Loan department,

Vehicle loan Managing the loan or lease Managing the loan or lease Florida

I purchased a car -/-/- for the total purchase price of - with tax. The only bank that would approve the loan was CPS due to some financial hardship in the past. The monthly payments were -. After making - payments of -, I noticed that I still owed - After speeking to an extremely rude lady, I was told they took all the pyment ( including the extra ) for interest. They say it is a simple interest loan therefore they can do that. I asked where is the extra money going? I was told it was paying for the 12 monthly fee to pay my payment on line, and since they never given me a physical address, I had no other way to pay. After contacting the Attorney generals office, they ha seemed to taken some fees off, but after - payments, I still owed - ( which seems to be there majic number ) ... I moved out of state and got behind due to not being able to find full time work. They have called everyone I know,


when they know I could n't even make one .... I also needed to change my tags over to the new state of residence and they refused to release the title to the state for them to issue me tags. So now it has been a year and my tags are going to expire in 2 weeks, and they wont pick the car up or release the information so I can get tags ... This is the worst financial company I have ever delt with, the GOVERNMENT need to shut them down and give us all every dime we paid them ... I have paid them a grand total of - for a - loan, and still owe -???? are you kidding me??? please someone do something .. My credit is destroyed and I wont even be able to drive the vehicle because I cant get tags!!!!!

Consumer Portfolio Services customer in Florida
Oct 24, 2015

* Source: CFPB Complaint Database

Consumer Portfolio Services response to complaint:
Closed with explanation

Consumer disputes how Consumer Portfolio Services handled their complaint

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