Consumer Portfolio Services Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Consumer Portfolio Services Consumer loan department,

Vehicle loan Managing the loan or lease California

I have a car loan with consumer portfolioand my loan has not went no where. I have had the vehicle for almost 3 years now and they have been charging me alot of late fees. I have had different car loans in the past and they give you a 30 day grace period to pay your loan. When I got with this company I was not told about this. I really feel they are ripping me off and I do not want to be under them. I understand I have been late but its how my payday falls and they been calling my job harrasing and everything. I know they are ripping me off

Consumer Portfolio Services customer in California
May 12, 2015

* Source: CFPB Complaint Database

Consumer Portfolio Services response to complaint:
Closed with explanation

Consumer disputes how Consumer Portfolio Services handled their complaint

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How Consumer Portfolio Services handles Managing the loan or lease complaints

Created with Highcharts 4.2.3Consumer Portfolio ServicesComplaint HistoryComplaints7/201210/20121/20134/20135/20138/201310/201312/20133/20144/20146/20147/20148/20149/201410/201411/20141/20152/20153/20155/20156/20157/20158/20159/201510/201511/20151/20163/20164/20165/20166/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Consumer Portfolio ServicesManaging the loan or lease88.7%8.5%1.4%1.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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