Review and analysis of over 16 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 16 official complaints related to Late fee. Out of the 16 consumer complaints against Wells Fargo & Company, 13% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 75% were processed in a timely manner. 69% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Wells Fargo & Company Credit card late fee April 1, 2017 - I have a Dillard 's credit card acct I have always received the statement in the mail and go in store to pay my bill. I received a credit card in the mail that I did n't request and thought to use it for purchases on -. I had the card for almost a year and never used it. when I used the card it did n't allow the transaction to go through.So i used cash, thinking i have to activate the card in order for it to work. In -/-/- I tried using the card and the cashier said the card is denied. I thought that was strange I never used it before. I called the number in the back of the Dillard 's ... |
Wells Fargo & Company Credit card late fee March 14, 2017 - Wells Fargo Personal Credit Card ( including all other consumer products ) forcefully required all consumers to change their user profile and passwords in late - - early - without the adequate provision for consumers to retrieve their information in the event they got stuck, forgot their tangible card. This change got me locked out of my account a few many times causing delays in my credit card payments. Upon speaking to WF on the third lock down and one delayed payment, no action was taken to rectify this and I was recorded with a delayed payment on my credit score. I want to take legal... |
Wells Fargo & Company Credit card late fee February 27, 2017 - I am fuming over this. I had a Dillards American Express for years from back when I worked there, they paid us on it. Anyway, unfortunately I kept a balance on it until -/-/- when they closed my account over late payments. I paid it off after that and did n't worry about it, until I went to my credit report and saw they marked me as - late payments and closed my account, hitting my credit score hard. I then went back though some of my statements in -/-/-, and I saw they charged me : Mind you, my payment was due on the seventh of each month -/-/2016, $25.00 late fee, when I pai... |
Wells Fargo & Company Credit card late fee January 16, 2017 - I had a Wells Fargo credit card. I was making monthly payments automatically. After some time, I noticed that Wells Fargo was charging me late fees. When I inquired, they said they had n't received my payments on time. But my receipts from - show that the automatic payments came out of the first or second of every month ; therefore, I should never have been charged any late fees at all. When I called Wells Fargo on multiple occasions, they offered to remove only - of the - late fees.... |
Wells Fargo & Company Credit card late fee January 3, 2017 - I generally pay my Wells Fargo credit card balance in full at the start of each month, but I just noticed that for the past 3 months I have been assessed a $37.00 late fee on the - of each month. A Wells Fargo customer service representative says that because my online payments were early, they were applied to the previous billing cycle, so I was always " late '' for the next cycle. However, in no case did I owe them any money for longer than 30 days. The sequence was like this : - - pay balance in full - - statements closes ( after the payment was registered ) - - $37.00 lat... |
Wells Fargo & Company Credit card late fee December 8, 2016 - I I have a Visa cc with WF for over - years. I make payments before the due day to avoid late fee charges. In the -/-/- statement I noticed a charge of $37.00 for a late fee when the payment was received - days prior to the due date. When I called I was given a credit back for the late fee but not for the payment because I was enter as an adjustment. I argued that the -/-/- payment went in and why I needed to double pay for -/-/-. The customer service representative continue to state I did not pay the account, which I did and before the due date. My grievance is they are... |
Wells Fargo & Company Credit card late fee November 12, 2016 - Hold on to hat, this is good one. The credit card companies have figuered out that their best payors, ( those payors who pay their credit cards online the day they become available ) can be hit with late fees by stating that their payments were processed in the previous month 's cycle. - - - hit me with it about 4 months ago and my Wells Fargo credit card online statement which showed up today has started the fradulant fee process as well. For clarity I will explain the process as it rolled out on my Wells Fargo account. The exact process occurred on my - - - credit card ... |
Wells Fargo & Company Credit card late fee October 5, 2016 - Dear Sir, I was charged excessive late fees on a secured credit card by Wells Fargo Bank- representing an effective 1,000 % interest rate and over - % of my collateral. The late fees were automatically charged, my account was subsequently closed and missed payments were reported to credit agencies. The bank had failed to notify me either electronically or via paper in spite of me updating the bank staff of this change of address. I have also spent several months trying to get the bank to reverse the several charges they have charged - an effective 1000 % + on a completely securitized line. ... |
Wells Fargo & Company Credit card late fee October 5, 2016 - This issue is on a Wells Fargo - : 1. I had a $25.00 minimum payment due on -/-/16 2. I made a payment of $32.00 on -/-/16 which they did n't apply to my card 3. I made a payment of $610.00 on -/-/16 which they did n't apply to my card 4. I made a payment of $650.00 on -/-/16 which they did n't apply to my card 5. I made a payment of $1000.00 on -/-/16 which they did n't apply to my card 6. I was then charged a $39.00 late payment fee on that $25.00 minimum payment This makes no sense to me no matter how they try to explain it. Basically my paymen... |
Wells Fargo & Company Credit card late fee September 21, 2016 - On more than a half dozen occasions, Wells Fargo has charged me late fees for payments made on time. My payment is due on the - of each month. This past month, my bill was in the amount of $250.00 and was due on -/-/2016. Wells Fargo mails the monthly invoices sometime between the - and the - of the month. For the bill due -/-/2016, they mailed the invoice on -/-/2016. I paid my bill by automatic payment on -/-/2016. Because it arrived before they mailed the invoice, they did not credit it to the -/-/2016 and charged me a late fee. Essentially, they have created a variable... |
Wells Fargo & Company Credit card late fee September 7, 2016 - I took out credit card through Wells Fargo to pay for engagement rings at - -. I never received paper statements, so I would just call and make payments by phone. when I called and made payments representatives of Wells Fargo would tell me my next payment was due in two months. At the time I found this a little odd, but had miss placed my contract so I continued to pay that way. Not receiving any paper statements or late payment notices this went on for about a year. Recently -/-/- I called to inquire about my remaining balance, to my surprise it was very close to my original balanc... |
Wells Fargo & Company Credit card late fee July 30, 2016 - Wells Fargo Financial has been reporting a negative " LATE '' payment to all of the credit reporting agencies since - of -. During the month of - - I did n't receive that month 's bill ( not by email or US Mail ) somehow they forgot to send it to me that particular month in question. I just so happened to review an online statement that showed a Late Fee assessed to my account ( which was specialized account connected to a purchase from a company named - - and financed via Wells Fargo [ opened - -, - ] in the form of a credit card account ) ; so I immediately contact... |
Wells Fargo & Company Credit card late fee May 22, 2016 - I have had a credit card account with Wells Fargo for almost - years. During this time I Have never been late nor been over my limit. I pay several bills each month on or about the -. I keep a log of the date I pay the bills that are not payed via auto payment. The Wells Fargo Visa card is logged with a payment of $30.00 made on the due date of - -. Wells Fargo indicates that I did not make this payment. This again would be the first payment I have missed in - years of doing business with Wells Fargo on this card. When I logged into my account to make my payment in -, the s... |
Wells Fargo & Company Credit card late fee May 3, 2016 - I sent a check to my credit card company, Wells Fargo, on - - for a bill due on - -. They claim that they did n't receive it until - - and they charged me a late fee of $15.00 plus interest ( $5.00 ). I know the mail is sometimes slow but it does n't take over two weeks to get from - to -. I called customer service and they took off the late fee " as a courtesy '' but I still have to pay the interest. This is n't the first time this happened to me. ... |
Wells Fargo & Company Credit card late fee April 20, 2016 - I receive a loan for a new furnace. I was told if I paid $150.00 a month there would be no interest. I have paid this account way ahead and have been charged interest and late charges by Wells Fargo National Bank. I should not have been charged either interest or late charges. on a paid ahead. ... |
Wells Fargo & Company Credit card late fee March 28, 2016 - I did use payment system from my banks to pay for my credit at -, then my banks show they delivery check to the - on -/-/- 2 days before my due then on my new statement the company charge me - dollars for late fee this not the first time they did that and they keep do that since - and every month they did that, I call them and they wait for this month but nexth month they go up the charge almost double money. ... |