Review and analysis of over 8 complaints against VHDA
VHDA consumers have reported over 8 official complaints related to Loan servicing, payments, escrow account. Out of the 8 consumer complaints against VHDA, 0% were disputed by the consumer (i.e. the consumer was not happy with how VHDA responded to their complaint) and 50% were processed in a timely manner. 25% of consumer complaints against VHDA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
VHDA Mortgage loan servicing, payments, escrow account March 14, 2016 - My mortgage is with Virginia Housing Development Authority. I pay my mortgage online and this month there was an additional fee of $350.00 indicating it was a fee for possibly mitigation and/or short sale ( it was n't clear ). I tried calling VHDA but could not reach them. I tried just paying my regular mortgage fee but the system would n't allow me to. Last year my loan was mitigated in -/-/- and I tried a short sale in -/-/- which was denied in -/-/-. There was NO indication there would be a fee for these actions. Nothing was said to expect a fee at any time. In my estimatio... |
VHDA Mortgage loan servicing, payments, escrow account September 17, 2015 - Selling house found issue on vhda loan. I must have forgotten to pay the -dollars on my loan and got no correspondence that I was late. I was trying to change my name on my loan and they told me a month ago I was 30 days past for 7 months. The man I originally spoke with said they had sent out a letter every month for seven months that they had proof of that. I squared up this month. Meanwhile selling my house and I 'm told I need a statement of my loan history for my lender. Apparently this is a big problem being late on a Morgage payment so I spoke with me - - he said it was OK. So ... |