Resources for resolving common issues with VHDA products and services
You can reduce the number of unwanted calls from VHDA you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
VHDA Mortgage loan servicing, payments, escrow account March 14, 2016 - My mortgage is with Virginia Housing Development Authority. I pay my mortgage online and this month there was an additional fee of $350.00 indicating it was a fee for possibly mitigation and/or short sale ( it was n't clear ). I tried calling VHDA but could not reach them. I tried just paying my regular mortgage fee but the system would n't allow me to. Last year my loan was mitigated in -/-/- and I tried a short sale in -/-/- which was denied in -/-/-. There was NO indication there would be a fee for these actions. Nothing was said to expect a fee at any time. In my estimatio... |
VHDA Mortgage loan modification,collection,foreclosure December 22, 2015 - We are still $ - under water on our mortgage. I could not re-finance my VHDA loan. I asked numerous times for a solution. So we began the short sale process. We have a contract and PMI wants $ - - in $150.00 a month payments for 100 months ). They finally offered a re-finance deal after I moved out ( $300.00 a month lower for three years ). They are threatening to come after me for $ - if I foreclose. I have $8000.00 in savings and had maybe $ - last time at this year. ... |
VHDA Mortgage loan servicing, payments, escrow account September 17, 2015 - Selling house found issue on vhda loan. I must have forgotten to pay the -dollars on my loan and got no correspondence that I was late. I was trying to change my name on my loan and they told me a month ago I was 30 days past for 7 months. The man I originally spoke with said they had sent out a letter every month for seven months that they had proof of that. I squared up this month. Meanwhile selling my house and I 'm told I need a statement of my loan history for my lender. Apparently this is a big problem being late on a Morgage payment so I spoke with me - - he said it was OK. So ... |
VHDA Mortgage application, originator, mortgage broker May 28, 2015 - In -/-/-, we received correspondence from the Consumer Financial Protection Bureau regarding a legal settlement between CFPB, the United States Department of Justice and - - - ( now - - ). In the consent order, it states that there are allegations regarding possible discrimination impacting approximately - - and - borrowers who potentially were charged higher interest rates and fees than - borrowers because of their race or national origin rather than the borrowers ' credit worthiness. '' As part of the - - dollar settlement, impacted borrowers will be re... |