Resources for resolving common issues with VHDA products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to VHDA and work to get a response. After your complaint is forwarded, VHDA has 15 days to respond to you and the CFPB. VHDA is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
VHDA Mortgage loan servicing, payments, escrow account March 14, 2016 - My mortgage is with Virginia Housing Development Authority. I pay my mortgage online and this month there was an additional fee of $350.00 indicating it was a fee for possibly mitigation and/or short sale ( it was n't clear ). I tried calling VHDA but could not reach them. I tried just paying my regular mortgage fee but the system would n't allow me to. Last year my loan was mitigated in -/-/- and I tried a short sale in -/-/- which was denied in -/-/-. There was NO indication there would be a fee for these actions. Nothing was said to expect a fee at any time. In my estimatio... |
VHDA Mortgage loan modification,collection,foreclosure December 22, 2015 - We are still $ - under water on our mortgage. I could not re-finance my VHDA loan. I asked numerous times for a solution. So we began the short sale process. We have a contract and PMI wants $ - - in $150.00 a month payments for 100 months ). They finally offered a re-finance deal after I moved out ( $300.00 a month lower for three years ). They are threatening to come after me for $ - if I foreclose. I have $8000.00 in savings and had maybe $ - last time at this year. ... |
VHDA Mortgage loan servicing, payments, escrow account September 17, 2015 - Selling house found issue on vhda loan. I must have forgotten to pay the -dollars on my loan and got no correspondence that I was late. I was trying to change my name on my loan and they told me a month ago I was 30 days past for 7 months. The man I originally spoke with said they had sent out a letter every month for seven months that they had proof of that. I squared up this month. Meanwhile selling my house and I 'm told I need a statement of my loan history for my lender. Apparently this is a big problem being late on a Morgage payment so I spoke with me - - he said it was OK. So ... |
VHDA Mortgage application, originator, mortgage broker May 28, 2015 - In -/-/-, we received correspondence from the Consumer Financial Protection Bureau regarding a legal settlement between CFPB, the United States Department of Justice and - - - ( now - - ). In the consent order, it states that there are allegations regarding possible discrimination impacting approximately - - and - borrowers who potentially were charged higher interest rates and fees than - borrowers because of their race or national origin rather than the borrowers ' credit worthiness. '' As part of the - - dollar settlement, impacted borrowers will be re... |