Primary Residential Mortgage Application, Originator, Mortgage Broker Complaints

Review and analysis of over 16 complaints against Primary Residential Mortgage

Primary Residential Mortgage consumers have reported over 16 official complaints related to Application, originator, mortgage broker. Out of the 16 consumer complaints against Primary Residential Mortgage, 6% were disputed by the consumer (i.e. the consumer was not happy with how Primary Residential Mortgage responded to their complaint) and 94% were processed in a timely manner. 13% of consumer complaints against Primary Residential Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Primary Residential Mortgage Mortgage application, originator, mortgage broker

May 11, 2016 - Hi there, I 'm the seller on this purchase transaction. I 'd like to file a complaint on Primary Residential Mortgage, Inc. - - - -. - - This mortgage company issued FHA case # on my house, which the transaction did n't go thru, and Sales contract was cancelled. I have made cancellation requests via email and phone call, and in all occasions my requests have been ignored, and my right being denied. I emailed on - -, called on - -, and manager promised by - -, FHA CASE # will be cancelled, which it was not.And again today - - when I called to follow up,...

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Primary Residential Mortgage Mortgage application, originator, mortgage broker

March 11, 2016 - This lender used unethical practices to secure a fraudulent pre qualifying letter, paying for inspections, home appraisals, and earnest money, and then the weekend before closing telling us we did n't qualify for a mortgage. This lender has affected multiple individuals in the real estate sector, and consumers. The lender and the company was very unethical, and cost us much money. I expect to be paid full restitution of damages. This place is horrible, very disrespectful, and unethical. They should n't even be open for business. ...

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Primary Residential Mortgage Mortgage application, originator, mortgage broker

March 3, 2016 - My husband and I were looking into purchasing a second home in -, - we were told by our mortgage broker that we were pre-approved up to $220000.00. At which point I asked for the pre approval letter and was given the run around by - - - - - - -, - - Direct : ( - ) - Office : ( - ) - Email : -- - # -, she told us she would send it to our realtor - - once we have chosen a property - which we did. - - - also tells me she never received the pre-approval letter from the mortgage company. When we first applied for the lo...

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Primary Residential Mortgage Mortgage application, originator, mortgage broker

November 30, 2015 - Started working with Primary Residential Mortgage mlo - - - -. He informed me -/-/- by phone we were pre-apprved for our home loan. - did not disclose anything to us. After a few wks i reached out to the CEO to let him know of my frustrations and he kindly responded and had someone reach out to me. I then began working with - - Division President whom later had me to work with a branch manager - -. - has been polite but has given misinformation throughout this process and has now caused me to lose my home with -! - has been very inconsistent and honestl...

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Primary Residential Mortgage Mortgage application, originator, mortgage broker

July 8, 2015 - After a deal for a loan fell through for finance on a house the finance person - - - called the VA and misrepresented herself to obtain information on my previous history with the VA. She then posted an email online claiming that I lied, defrauded the government, that i somehow convinced a person at the VA to go into the system and change information for me. I started working with - - back in - 2015. She in later passed my financial package on to another person in her company who later, around - -, 2015, that a financial deal could not be reached. Later - - called...

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Primary Residential Mortgage Mortgage application, originator, mortgage broker

June 23, 2015 - Hello. I 've been working with - from Primere Residential Mortgage , Inc. in -, KY. First, I 've been repairing my credit for a year to get my score where it needs to be. I understand the consumer report may show a different score than mortgage companies calculate ; however, I did not expect there to be inaccurate information. Primere Residential uses - - to provide the FICO score to determine your loan eligibility. However, their middle score was - versus my - middle score. I compared the - and immediately realized - - had old information. At least 3 months old. 1st...

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